Purchasing a Membership
You can join the Zoo through any of the following methods:
- Sign up or renew online by clicking here.
- Visit the Membership Sales window located in the Anthony Wayne Trail entry complex.
- Call the direct line for the Membership Department at 419-724-5915.
Membership price is based upon where the person purchasing the membership lives. The Zoo's differential pricing structure is meant to give a financial discount to residents living in Lucas County since they are supporting us through the county levy; therefore, if the gift purchaser lives in Lucas County, then they will receive the discount reserved for Lucas County residents.
Toledo Zoo gift cards cannot be used to purchase a membership online or by phone, but they can be used when purchasing a membership on Zoo grounds at the Membership Sales window located in the Anthony Wayne Trail entry plaza.
We offer several categories of memberships ranging from Single to Family with different benefits associated with each. We also offer Plus One and Plus Two options, along with President's Circle memberships with separate levels of additional benefits. Click here for membership categories, benefits, and prices. Lucas county residents receive a discount on the purchase of Zoo memberships due to their ongoing support of the Zoo through the county levy. A renewal discount of $5 is available for Single through Family level members who renew ONLINE prior to their expiration date.
A Family Membership would need to be purchased. A Senior Grandparent membership cannot be purchased because this category requires that both names listed be grandparents and that one grandparent always to be present when membership is used.
You cannot bring a guest if you have a Single Membership. If you willlike to bring a guest with you each time you visit the Zoo you would need a Dual Membership. Plus One and Plus Two options are also available for Dual through Family levels.
A Dual membership allows free admission for two named adults living in the same household, OR one named adult and a guest (member must choose which option at time of enrollment). If only one adult is listed on the membership card, then a guest (adult or child) will be allowed free admission with them on each visit; if you name two adults living in the same household, the membership is limited to the named adults only.
Unlike LBC, which is a well-established 30+ year community and family tradition, Luminous Nights is a brand new event that we are treating just like our other on-grounds special events. Therefore, members do not receive free admission, but do receive a $3 discount on each ticket ($4 if purchased online). Members also receive free parking for one vehicle in the Anthony Wayne Trail Parking lot and a $2 discount on parking in the Broadway lot. Member children and grandchildren will also receive the child rate for children ages 2 – 20 (instead of ages 2 – 11).
Yes, the guests associated with your membership will receive the discount on Luminous Nights tickets as long as you, the member, is present when the tickets are purchased.
Memberships are valid for one year. For example, if you purchase a membership on November 15 of the current year, your membership will be valid until December 1 of the following year, and will still be honored on December 1 of the following year.
No. A Family Membership admits two adults living in the same household, children under the age of 21 living at home, and your unmarried grandchildren under the age of 21. One of the named cardholders must be present for the card to be used. If you would like to bring a guest/s with you to the Zoo, you will need to purchase the Plus One or Plus Two option to add to your membership.
Yes, you may use your Toledo Zoo membership at over 150 other zoos and aquariums for 50% discounted admission. Click here for the list of reciprocal zoos and aquariums. We strongly recommend calling the other institution in advance as each zoo or aquarium has its own admission policy.
To avoid forgetting your membership card, please consider downloading your digital membership card by going to card.toledozoo.org and following the instructions. Otherwise, you will need to contact the Toledo Zoo's Membership Department at 419-724-5915 and we will email you confirmation of your membership that you can present to the zoo that you are visiting. Other institutions do not have access to our membership information and will not call to verify if you are a member.
Yes, based upon your membership level. President’s Circle members receive unlimited Lights Before Christmas admission, including on the weekends. All other membership categories receive unlimited visits Monday through Thursday and one free weekend visit Friday through Sunday. Your visit will be recorded at the admission gate. Please note that your family members must attend together.
The Toledo Zoo grants free parking for one vehicle in the Anthony Wayne Trail parking lot. Parking is subject to availability. Please note that you must be a current member to receive free parking. Your vehicle can only park in one space; if more than one space is needed an additional fee will be charged. The parking lot located on Broadway Street across from the Aquarium is owned by the City of Toledo; Toledo Zoo members receive a $2 discount on parking for the Broadway lot.
No, only visitors who are current Zoo members receive free parking for one vehicle in the Anthony Wayne Trail parking lot. Once you become a Zoo member, your parking will be free from that point on.
No, you will not lose any time if you renew your membership prior to your expiration date; your membership expiration date will simply be extended for one additional year. As a conservation organization, the Zoo encourages members to renew early and to renew online if possible to decrease the need for paper renewal notices to be printed and mailed.
Yes, if you have the Plus One or Plus Two option, or if you have guest privileges associated with your membership that have not been used, they can be used for free admission to the Lights Before Christmas. Please note: Membership cardholder must be present whenever guest privileges are used.
President’s Circle members have a total of 20 guest privileges. Once these privileges have been used, you cannot continue to bring guests. For example, if you bring three guests with you on your first visit, you will have 17 guest privileges remaining. Guest privileges are located on the back of your membership card and are recorded at the admission gate. Please note: Membership cardholder must be present whenever guest privileges are used.
Yes, if you have the Plus One option you can bring one unnamed guest each time you visit, including for the Lights Before Christmas; if you have the Plus Two option you can bring two guests.
Toledo Zoo & Aquarium static cling window decals are given to all Zoo members to show their pride and support for the Zoo. Window decals can be picked up at the Membership Sales window located in the Anthony Wayne entry plaza. Please note that window decals are not parking passes and members are still required to present their membership card for free parking.
Yes. Simply send your caregiver with your membership card and a note granting permission to use your card to bring your children to the Zoo. If you have your card in a digital format, simply print a copy of your digital card, or send a screenshot of the card to your caregiver and have them present the card on their phone along with your permission note and their identification. Please note that only one caregiver is granted free admission and only your children. This policy is only applicable to Dual, One Adult Family, Family and President's Circle memberships. Caregiver will be asked to present identification.
No. Zoo Memberships can only be used by one household. Members will be asked to present a picture ID showing their name and current address for verification. The membership cardholder must be present whenever the membership or guest privileges are used.
No. Zoo Memberships are non-transferable and non-refundable. A picture ID is requested at the admission gate when presenting your membership card. The membership cardholder must be present whenever the membership or guest privileges are used.
With a Senior Grandparent membership, it is our policy that both members listed on the card be grandparents and one grandparent must always be present when the card is used; therefore the membership card cannot be given to an adult child or the grandchild to use.
Children under the age of 12 must be accompanied by an adult 16 or older. Children age 12 to 20 years old living in the member household may use the card with a note from their parent and some form of identification (driver’s license or school ID). Children cannot use the card to bring guests outside of the family. For membership categories that offer guest privileges, the cardholder must be present whenever guest privileges are used and the guest privileges will be recorded accordingly.
Replacement membership cards for printed cards may be purchased for a nominal fee of $8.00. Click here for a list of options to purchase a replacement card, including purchasing a replacement card online. Replacement cards can only be requested for current memberships. If there are changes to be made on the replacement card, please specify them in the additional comments section of the order form. To avoid losing your membership card and paying a replacement card fee, please consider downloading your membership card in a digital format by going to card.toledozoo.org and following the instructions.
You may remove and replace a named member only once per membership year. Changes can be submitted online by clicking here. You can also bring your membership card to the Membership Sales window located in the Anthony Wayne Trail entry plaza between 10 a.m. and 5 p.m. to update your membership information. Please note that once your information is updated with a new name, your former membership card cannot be used.
As a nonprofit, we depend upon membership and attendance revenue for support. In order to prevent misuse of Zoo membership benefits, and to protect our members in case their card has been lost or stolen, a picture ID is required for each adult listed on the membership card.
No, the purchase of a zoo membership remains at the host zoo and funds cannot be transferred from one zoo to another.
No. Toledo Zoo memberships are not transferable and non-refundable. Due to our extensive reciprocal zoo list you will be able to use your membership at other zoos in your new location for reduced admission.
Members cannot substitute a friend or relative for a named cardholder. Your Toledo Zoo membership has a tremendous value. Each membership is designed for a specified set of individuals – it is not an open-ended admission card. By naming each adult and requiring them to show a picture ID, we are protecting the integrity of the membership and the benefits associated with it. If you wish to bring a friend or relative to the Zoo, you may want to consider adding the Plus One or Plus Two option to your membership.
No, the Experience Package is a Membership benefit and cannot be purchased for non-members or Annual Pass holders to use.
Because the Experience Package is a membership benefit, it is only valid for the length of your membership. For example, if your membership expires on January 1, 2019 and you purchase your Experience Package on May 15, 2018, your package will expire on January 1, 2019.
No, because the Adventure Course and Fall Festival tickets are physical tickets that you must pick up at the Membership Sales window, they do not have an expiration date. However, tickets must be picked up during the time that you are a current Zoo member.
No, because we cannot guarantee mail delivery and need to check your membership card and photo ID, tickets must be picked up at the Membership Sales window during the course of your membership.
The experience package only covers those family members and guests that are covered under your membership category.
Your package is effective immediately. You can print your email confirmation as your temporary card or stop by the Membership Sales window for a temporary card listing your membership category and package add-on. It may take up to two weeks to receive your new membership card or updated digital membership card.
No, all unlimited ride and giraffe feed benefits for the Experience package are non-transferable. Because the four Aerial Adventure Course and Fall Festival tickets are physical tickets they can be given to a friend or relative to use.
Because the rides and giraffe feed are tied to your membership card, we require that your membership card and ID be presented to protect the value of these benefits and prevent abuse.
- Train and carousel rides: Present your membership card at the ride ticket booth and the appropriate number of tickets will be given based upon the number of people in attendance with you that are covered under your current membership
- Giraffe feed: Present your membership card at the giraffe feed deck in Africa for a Family bucket
- Aerial Adventure Course and Fall Festival tickets: Present your membership card at the Membership Sales window in the Anthony Wayne Trail entry plaza and you will receive printed, physical tickets. Please note that ticket pick up will be documented and lost tickets will not be replaced
Ride operation is seasonal and based upon weather conditions. Please contact the Zoo at 419.385.5721 to check availability.
Yes. You will need to send a note, along with your membership card or email confirmation, giving your caregiver permission to use your membership and Experience Package. Only one caregiver and your children receive Experience Package benefits. Caregiver privileges do not apply to Single and Senior Grandparent levels.
The expiration dates of the Aerial Adventure Course and Fall Festival tickets are December 1st of the following year. Therefore, if you purchase your Experience Package anytime in 2018, your tickets will expire on December 1, 2019. If you purchase your package in 2019, your tickets will expire on December 1, 2020, etc., etc.