Everyone loves to visit the Toledo Zoo & Aquarium to see their favorite Zoo animals, but the experience can be even more wonderful with our Behind-the-Scenes Tours!  Zoo staff will guide you through keeper areas where you can learn even more fascinating details about your favorite animals, including

Please note:  Due to the large volume of requests and daily animal schedules, we cannot accommodate special tour requests (animal and/or date) at this time.  Thank you for understanding.

2015 Tours

Africa Tour with Giraffe Feed

The giraffe feeding opportunity allows you to get up close to these magnificent animals, as well as hand feed them.  Tour guests will learn from the area keepers about the Zoo’s giraffe herd, as well as their status in the wild.

Duration 30-40 min

Prices range from $15.00 to $20.00

Currently offered Saturdays and Sundays at 2:30 pm through May 17, 2015.
Click here to check availability and place a reservation

Rhino Behind-the-Scenes Tour

Join this rare opportunity to be up close and personal with our white rhinos, Sam and Lulu. You’ll have the chance to stand next to the largest species of rhino in the world, as well as touch and feed them while learning about our remarkable duo. You will also tour the rhino holding facility and learn how we care for these giants, keeping them occupied and content. You’ll also hear how rhinos all over the world are faring in their native habitats.

Duration 30-40 min

Prices range from $50.00 to $55.00

Currently offered on the following Saturdays at 9:30 am:
April 11, April 25, May 9

Click here to check availability and place a reservation

Polar Bear Behind-the-Scenes Tour

The polar bear behind-the-scenes tour takes you back into the polar bear holding facility, where you will come face-to-face with a polar bear…with a barrier in between, of course! Chat with a keeper and hear what it takes to care for these animals – even watch them do a training demonstration too. You’ll discover the history of our bears, as well as how issues like climate change are impacting their species.

Duration 30-40 min

Prices range from $50.00 to $55.00

Currently offered on Sunday May 10 at 1:30 pm
Click here to check availability and place a reservation

Seals Behind-the-Scenes Tour and Feed

For this special treat, keepers take you right into the seal exhibit where you’ll see a staff-led training demonstration. You’ll join in by feeding the seals some fish too! Keepers will talk about our seals at the Zoo, show you the indoor holding areas for these animals, and also introduce the issues seals face in the wild. *If inclement weather, tour & training session will occur within the indoor holding area.

Duration 30-40 min

Prices range from $50.00 to $55.00

Currently offered on the following Sundays at 2 pm:
April 19, May 17

Click here to check availability and place a reservation

More Tours coming soon!

Please check back here for our summer schedule!

How to Reserve Your Behind-the-Scenes Tour:

•  Summer BTS Tours run from Memorial Day weekend (May 25th) through Labor Day (September 1). 
•  Under each tour description, see the corresponding weblink that will help you check tour availability and allow you to book your tour online.  Payment will be due at the time of booking.
•  We do not take day-of registrations; you must pre-register.  You must book your tour online by 2 p.m. EST the day before your requested tour date.
•  Zoo admission is not included in tour price.  If you have an “early entrance” tour (i.e. entrance before 10 a.m.), you will be required to purchase Zoo tickets in advance online or show proof of a valid Toledo Zoo membership to accompany your tour.
•  Please bring your confirmation (email/printout) to your tour.
•  If you have questions, please call the Education Department at 419.385.5721, ext. 2042 (8 a.m. to 5 p.m., Monday through Friday) or email .(JavaScript must be enabled to view this email address).

Tour Guidelines and Limitations:

•  Tour experiences may vary based on animals’ behavior that day.
•  For the majority of tours, all participants must be 5 years old or older.
•  Children under the age of 12 must be accompanied by an individual in their party who is at least 16 years old.
•  When you are on a tour, please follow all staff directions and remain with the group for your personal safety, as well as the welfare of the animals.  Please do not touch and/or feed any of the animals you may see unless instructed by Zoo staff.
•  All tours are walking tours and you will be on your feet the entire time.
•  Wagons and strollers are permitted in public areas during tours, but you will be asked to park them during behind-the-scenes portions due to space.  Wheelchairs and scooters are accommodated, and we appreciate advance notification so we can be better prepared to meet your needs.
•  Tours are subject to cancellation based on animal needs if necessary.

Cancellations & Refund Policy:
Please email .(JavaScript must be enabled to view this email address) if you need to cancel a pre-booked tour.
•  If a tour is cancelled 2 days or more before the tour is scheduled to run, you can receive 100% refund or it can be rescheduled.
•  If a tour is cancelled the day before a tour is booked, you receive 50% refund or it can be rescheduled.
•  If a tour is cancelled the day of a tour or is a “no show,” no refund will be issued.