Join Our Team

Join Our Team

Now Hiring

We offer multiple positions in a variety of departments across Zoo grounds.

Full-Time

Development Database Manager

Development Database Manager

The Development Database Manager oversees administration and management of the Zoo’s CRM (currently Odoo), in support of the zoo’s membership, stewardship, and fundraising goals. The manager is an integral part of the Development and Membership team. They will process gifts and memberships, conduct financial reconciliations, maintain documentation of database business rules/procedures, and trouble-shoot user questions and issues. This position will work in close collaboration with IT, and Finance teams.

Development Database Manager responsibilities include:

• Performs and oversees standard operating procedures for data entry in the CRM, including routine daily gifts and membership [cash, check, credit card, securities] and demographic data with the goal of providing current, consistent, and accurate data.
• Ensure that the quality of prospecting data meets completeness and accuracy standards for our sales and marketing outreach (e.g., outbound calling, emailing)
• Develops expert competency in the development and membership department’s overall use of the CRM, serving as trainer and system administrator. Interfaces with Odoo and its vendors when needed.
• Creates and maintains the CRM user manual for development and membership department’s staff detailing business rules/procedures for data management, entry, coding.
• Produces well written, accurate acknowledgement letters/tax receipts in timely manner, applying knowledge of tax receipting protocol to comply with federal regulations.
• Generates membership renewals and donation reminders and invoices under the supervision of the VP.
• Provides data queries/reports for appeals, events, campaigns, mailings, newsletter, emails and other communications.
• Analyzes member and donor trends for stewardship and recognition purposes, as well as prospect identification.
• Monitors trends in best use of the CRM features to better accomplish the goals of the Toledo Zoo.
• Reconciles and closes daily reports, monthly development, and membership department’s financials with Finance team.

This position is non-exempt under the Fair Labor Standards Act and requires forty hours per scheduled work week. Bachelor's degree or professional training in computer technology or related field required. 3+ years professional experience in database systems-related role, non-profit experience preferred. Experience with CRM platforms such as Salesforce, and/or Raiser’s Edge a plus. Position reports to the Vice President of Membership and Development. Must have a valid driver’s license and be insurable by the Zoo fleet insurance carrier. The Toledo Zoo is an Equal Opportunity Employer, a drug and alcohol free workplace and offers a competitive salary and benefits package.

Part-Time & Seasonal

*NOTE TO APPLICANTS:

PART-TIME

• Requires working flexible hours including weekends and holidays.
• May require working in all weather conditions, the ability to stand for extended periods and walk extensively on Zoo grounds.
• Can work up to 125 hours a month.

Seasonal

• Typically begin in the spring and end in the fall.
• Must be able to work flexible hours including weekends and holidays.
• May require working in all weather conditions, the ability to stand for extended periods and walk extensively on Zoo grounds.
• Can work up to 40 hours a week during their designated season.

Applicants must be at least 16 years old, unless stated otherwise.

In some cases a resume may also be requested.

You can also pick up an application daily from 10 a.m. to 5 p.m. at the Zoo's Administration building at 2605 Broadway Street.

Back of House Catering

(Part-time)

Currently accepting application for the Toledo Zoo Back of House Catering team. Employees prepare food for a variety of catered events that could include banquets, picnics, weddings, special member events, public events and other catered events. Will also be responsible for maintaining the cleanliness of department. Previous experience working in back of house operations for banquet or catering events preferred!

Apply Now

Concessions Food Service Associate

(Part-time)

In order to reach our goals at The Toledo Zoo & Aquarium we need great people who believe in and will strive to achieve our mission to EDUCATE.INSPIRE.ACT.ENJOY!

Toledo Zoo is looking for applicants who are:
· Able to demonstrate Strong Customer Service & Communication Skills
· Ability to multi-task
· Skilled with communication and teamwork
· Energetic and has the desire to work in a fun filled, fast pace and high energy atmosphere

Responsibilities: Assist Zoo’s Food Service Department in various food service outlets that serve food and alcohol with both front of the house and back of the house duties. Interact with the Zoo’s visitors. Duties may include but are not limited to working a cash register, taking orders, the responsible distribution of alcohol(for those 21 and up), stocking, delivering, organizing the food and beverage storage areas, assisting with the food preparation work, cooking, washing dishes, cleaning the front of house area of the food outlet, cleaning projects in the kitchen and concession areas, working on the front line and assisting the Manager on other tasks as assigned.

Qualifications: Must be able to take direction and also work independently when applicable. Must have flexible work hours that will include both days and occasional evenings. Work schedules include weekdays, weekends, and can include holidays. Must have the physical ability to work on your feet and be able to walk the Zoo grounds for several hours at a time.

Apply Now

Grounds Crew

(Part-Time)

Currently accepting applications for the Toledo Zoo Grounds Crew! Employees perform custodial and/or grounds maintenance duties. Work involves cleaning buildings, and restrooms. In addition, this team provides the services necessary to maintain the cleanliness, safe conditions, and sanitation of all Zoo grounds, especially those areas open to our guests. Applicants must be at least 18 years of age.

Apply Now

Park Operations

(Part-Time)

Employees take care of a variety of guest needs throughout the Zoo and may work in the following areas; Admissions, Parking Lot, Rides, Cashier, Zoo Exhibits (Aquarium Touch Tank, Galapagos Tortoise exhibits, Penguin walkthrough). Will also assist with event set up/clean up and provide excellent customer service to all Zoo guests. These positions require outgoing, friendly, and energetic individuals who engage guests throughout the park while maintaining the safety of both guest and animals.
Apply Now

Membership Sales

(Part-Time)

The Toledo Zoo if currently hiring for Membership Sales! This position is a front line sales position and requires approaching Zoo visitors to promote the sale of Zoo membership’s on-grounds. Position will also assist with various administrative tasks. Must have experience working with computer systems and have the ability to approach guests in a fun, positive manner. Strong customer service skills and an engaging personality required. Must be available to also work evenings and weekends.

Apply Now

Full-Time

Development Database Manager

Development Database Manager

The Development Database Manager oversees administration and management of the Zoo’s CRM (currently Odoo), in support of the zoo’s membership, stewardship, and fundraising goals. The manager is an integral part of the Development and Membership team. They will process gifts and memberships, conduct financial reconciliations, maintain documentation of database business rules/procedures, and trouble-shoot user questions and issues. This position will work in close collaboration with IT, and Finance teams.

Development Database Manager responsibilities include:

• Performs and oversees standard operating procedures for data entry in the CRM, including routine daily gifts and membership [cash, check, credit card, securities] and demographic data with the goal of providing current, consistent, and accurate data.
• Ensure that the quality of prospecting data meets completeness and accuracy standards for our sales and marketing outreach (e.g., outbound calling, emailing)
• Develops expert competency in the development and membership department’s overall use of the CRM, serving as trainer and system administrator. Interfaces with Odoo and its vendors when needed.
• Creates and maintains the CRM user manual for development and membership department’s staff detailing business rules/procedures for data management, entry, coding.
• Produces well written, accurate acknowledgement letters/tax receipts in timely manner, applying knowledge of tax receipting protocol to comply with federal regulations.
• Generates membership renewals and donation reminders and invoices under the supervision of the VP.
• Provides data queries/reports for appeals, events, campaigns, mailings, newsletter, emails and other communications.
• Analyzes member and donor trends for stewardship and recognition purposes, as well as prospect identification.
• Monitors trends in best use of the CRM features to better accomplish the goals of the Toledo Zoo.
• Reconciles and closes daily reports, monthly development, and membership department’s financials with Finance team.

This position is non-exempt under the Fair Labor Standards Act and requires forty hours per scheduled work week. Bachelor's degree or professional training in computer technology or related field required. 3+ years professional experience in database systems-related role, non-profit experience preferred. Experience with CRM platforms such as Salesforce, and/or Raiser’s Edge a plus. Position reports to the Vice President of Membership and Development. Must have a valid driver’s license and be insurable by the Zoo fleet insurance carrier. The Toledo Zoo is an Equal Opportunity Employer, a drug and alcohol free workplace and offers a competitive salary and benefits package.

Part-Time & Seasonal

*NOTE TO APPLICANTS:

PART-TIME

• Requires working flexible hours including weekends and holidays.
• May require working in all weather conditions, the ability to stand for extended periods and walk extensively on Zoo grounds.
• Can work up to 125 hours a month.

Seasonal

• Typically begin in the spring and end in the fall.
• Must be able to work flexible hours including weekends and holidays.
• May require working in all weather conditions, the ability to stand for extended periods and walk extensively on Zoo grounds.
• Can work up to 40 hours a week during their designated season.

Applicants must be at least 16 years old, unless stated otherwise.

In some cases a resume may also be requested.

You can also pick up an application daily from 10 a.m. to 5 p.m. at the Zoo's Administration building at 2605 Broadway Street.

Back of House Catering

(Part-time)

Currently accepting application for the Toledo Zoo Back of House Catering team. Employees prepare food for a variety of catered events that could include banquets, picnics, weddings, special member events, public events and other catered events. Will also be responsible for maintaining the cleanliness of department. Previous experience working in back of house operations for banquet or catering events preferred!

Apply Now

Concessions Food Service Associate

(Part-time)

In order to reach our goals at The Toledo Zoo & Aquarium we need great people who believe in and will strive to achieve our mission to EDUCATE.INSPIRE.ACT.ENJOY!

Toledo Zoo is looking for applicants who are:
· Able to demonstrate Strong Customer Service & Communication Skills
· Ability to multi-task
· Skilled with communication and teamwork
· Energetic and has the desire to work in a fun filled, fast pace and high energy atmosphere

Responsibilities: Assist Zoo’s Food Service Department in various food service outlets that serve food and alcohol with both front of the house and back of the house duties. Interact with the Zoo’s visitors. Duties may include but are not limited to working a cash register, taking orders, the responsible distribution of alcohol(for those 21 and up), stocking, delivering, organizing the food and beverage storage areas, assisting with the food preparation work, cooking, washing dishes, cleaning the front of house area of the food outlet, cleaning projects in the kitchen and concession areas, working on the front line and assisting the Manager on other tasks as assigned.

Qualifications: Must be able to take direction and also work independently when applicable. Must have flexible work hours that will include both days and occasional evenings. Work schedules include weekdays, weekends, and can include holidays. Must have the physical ability to work on your feet and be able to walk the Zoo grounds for several hours at a time.

Apply Now

Grounds Crew

(Part-Time)

Currently accepting applications for the Toledo Zoo Grounds Crew! Employees perform custodial and/or grounds maintenance duties. Work involves cleaning buildings, and restrooms. In addition, this team provides the services necessary to maintain the cleanliness, safe conditions, and sanitation of all Zoo grounds, especially those areas open to our guests. Applicants must be at least 18 years of age.

Apply Now

Park Operations

(Part-Time)

Employees take care of a variety of guest needs throughout the Zoo and may work in the following areas; Admissions, Parking Lot, Rides, Cashier, Zoo Exhibits (Aquarium Touch Tank, Galapagos Tortoise exhibits, Penguin walkthrough). Will also assist with event set up/clean up and provide excellent customer service to all Zoo guests. These positions require outgoing, friendly, and energetic individuals who engage guests throughout the park while maintaining the safety of both guest and animals.
Apply Now

Membership Sales

(Part-Time)

The Toledo Zoo if currently hiring for Membership Sales! This position is a front line sales position and requires approaching Zoo visitors to promote the sale of Zoo membership’s on-grounds. Position will also assist with various administrative tasks. Must have experience working with computer systems and have the ability to approach guests in a fun, positive manner. Strong customer service skills and an engaging personality required. Must be available to also work evenings and weekends.

Apply Now

The Toledo Zoo is an Equal Opportunity Employer, drug and alcohol free workplace and offers a competitive salary and benefits package. Pre-employment screenings required.

Employee Benefits

Full-Time Employees
  • Medical, prescription, vision and dental insurance
  • Short and long term disability plan
  • Life insurance
  • Pension plan
  • Sick days
  • Paid vacation
  • Holidays/bonus days
  • Education assistance
  • Toledo Zoo membership
  • In-park merchandise and food discounts
Part-Time Employees
  • Free Zoo admission
  • Ticket discounts
  • In-park merchandise and food discounts
  • Part-time and seasonal employee events
  • Flexible scheduling

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