Join Our Team

Join Our Team

Full-Time

Zookeeper – Primate/Small Mammal

Zookeeper – Primate/Small Mammal

Currently the Toledo Zoo is seeking a Primate/Small Mammal Keeper. This position is responsible for performing a variety of duties related to animal husbandry and the maintenance of exhibits for the small mammal/ primate department. Working knowledge of a variety of species with an emphasis on primates but also including canids, hoof stock, otters, and marsupials.

Primate/Small Mammal Keeper responsibilities involve:

  • Maintaining high standards of animal care through preparation and distribution of appropriate diets, animal observation, record maintenance and cleaning of animal areas and some public areas
  • Participating in guest engagement activities including talks and tours
  • Actively supporting and implementing department policies, procedures and protocols to ensure the highest standards of care of the collection and the safety of staff and visitors
  • Participating in collaborative efforts pertaining to the care of the collection including training, enrichment, research and education
  • Willingness to be trained in all departmental areas, working with a large variety of animal species
  • Overseeing activities of interns and volunteers
  • Maintaining a positive attitude, while communicating and collaborating with team members

This position is non-exempt under the Fair Labor Standards Act and requires forty hours per scheduled workweek. Degree in Biology/Zoology or related field preferred, or an equivalent combination of education/experience that provides the required knowledge and skills. Primate experience preferred. Must have a valid driver’s license and be insurable by the Zoo fleet insurance carrier. The Toledo Zoo is an Equal Opportunity Employer, a drug and alcohol free workplace and offers a competitive salary and benefits package.

 

Zookeeper – Bird Department

Zookeeper – Bird Department

The Toledo Zoo is seeking a Zoo Keeper. This position is responsible for performing a variety of duties related to animal husbandry and the maintenance of exhibits under the supervision of the Bird Department, including the Nancy L. and Martin Davidson Barnyard.

Zoo Keeper responsibilities include:

  • Maintaining high standards of animal care through preparation and distribution of appropriate diets, animal observation, record maintenance and cleaning of animal areas and some public areas
  • Participating in guest engagement activities including talks and tours
  • Actively supporting and implementing department policies, procedures and protocols to ensure the highest standards of care of the collection and the safety of staff and visitors
  • Participating in collaborative efforts pertaining to the care of the collection including training, enrichment, research and education
  • Willingness to be trained in all departmental areas that include a wide variety of avian species, exotic small mammals, and domestic livestock
  • Overseeing activities of interns and volunteers
  • Maintaining a positive attitude, while communicating and collaborating with team members

This position is non-exempt under the Fair Labor Standards Act and requires forty hours per scheduled work week. Degree in Biology/Zoology or related field preferred, or an equivalent combination of education/experience that provides the required knowledge and skills. Must have a valid driver’s license and be insurable by the Zoo fleet insurance carrier. The Toledo Zoo is an Equal Opportunity Employer, a drug and alcohol free workplace and offers a competitive salary and benefits package.

 

Zookeeper – Large Mammals

Zookeeper – Large Mammals

Currently the Toledo Zoo is seeking a Large Mammals Keeper. This position is responsible for performing a variety of duties related to animal husbandry and the maintenance of exhibits for the large mammal department. Working knowledge of a variety of species with an emphasis on marine mammals but also including carnivores and hoof stock.

Large Mammals Keeper responsibilities involve:

  • Maintaining high standards of animal care through preparation and distribution of appropriate diets, animal observation, record maintenance and cleaning of animal areas and some public areas
  • Participating in guest engagement activities including talks and tours
  • Actively supporting and implementing department policies, procedures and protocols to ensure the highest standards of care of the collection and the safety of staff and visitors
  • Participating in collaborative efforts pertaining to the care of the collection including training, enrichment, research and education
  • Willingness to be trained in all departmental areas, working with a large variety of animal species
  • Overseeing activities of interns and volunteers
  • Maintaining a positive attitude, while communicating and collaborating with team members

This position is non-exempt under the Fair Labor Standards Act and requires forty hours per scheduled workweek. Degree in Biology/Zoology or related field preferred, or an equivalent combination of education/experience that provides the required knowledge and skills. Must have a valid driver’s license and be insurable by the Zoo fleet insurance carrier. The Toledo Zoo is an Equal Opportunity Employer, a drug and alcohol free workplace and offers a competitive salary and benefits package.

 

Food Services Manager - Concessions

Food Services Manager - Concessions

The Food Services Manager - Concessions plans, supervises, and coordinates the activities and operations of all Concessions areas on the Food Services team. Supervises staff in the preparation of food, assures proper inventory levels are maintained, assures labor, cost and revenue standards are met, adheres to proper cash handling procedures, and maintains cleanliness and safety of Concession area may also need to step in on the catering side. Prepares annual budgets and income projections. This position is exempt under the Fair Labor Standards Act and requires time worked in excess of forty hours per week. Reports to the Assistant Director of Front of House Operations.

Food Services Manager - Concessions responsibilities include:

  • Develops and implements operating systems for the Concession and catering areas, which includes monitoring physical plan of facility, developing menu items, calculating costs and retail prices, developing and implementing training programs.
  • Supervises the activities of subordinate personnel which involves instructing, assigning and reviewing work while maintaining standards.
  • Monitors employee performance and conducts spots checks to ensure proper, effective and efficient performance by all subordinate staff.
  • Coordinates with the Recruiting Department in order to recruit, interview, and hire qualified staff.
  • Train and review customer service initiatives with supervisors, leaders, and staff.
  • Conducts timely inventory of materials and merchandise related to cost analyses and monitors the inventory control.
  • Oversees, inputs, and trains supervisors and leaders on proper utilization of Food Traks.
    Plans, purchases and maintains all needed products and supplies necessary to implement Front of House catering events.
  • Supervises the cleaning of concession areas and maintenance of equipment to ensure proper sanitation and health and safety guidelines are met.
  • Works with the Purchasing Coordinator on procurement of food and supply items.
  • Operates various types of equipment and machinery such as a remote radio, telephone, cash register, computer, ovens grills, fryers, dish washers, freezers, refrigerators, steams equipment, kitchen equipment, scales, etc.

Minimum Training and Experience

Degree in Food Services, Business, or related field preferred and three to five years of experience in food service management, fast food, concessions or any equivalent combination of education, training, and experience which provides the required skills, knowledge and abilities. Must possess required certification in food service sanitation. This position is non-exempt under the Fair Labor Standards Act and requires forty hours worked per week. Must have a valid drivers’ license and be insurable by the fleet insurance carrier. The Toledo Zoo is an Equal Opportunity Employer, a drug and alcohol free workplace and offers a competitive salary and benefits package.

 

Food Services Manager - Catering

Food Services Manager - Catering

The Food Services Manager - Catering plans, supervises, and coordinates the activities and operations of all Catering areas on the Food Services team. Supervises staff in the preparation of food, assures proper inventory levels are maintained, assures labor, cost and revenue standards are met, adheres to proper cash handling procedures, and maintains cleanliness and safety of Concession area may also need to step in on the catering side. Prepares annual budgets and income projections. This position is exempt under the Fair Labor Standards Act and requires time worked in excess of forty hours per week. Reports to the Assistant Director of Front of House Operations.

Food Services Manager - Catering responsibilities include:

  • Develops and implements operating systems for the Concession and catering areas, which includes monitoring physical plan of facility, developing menu items, calculating costs and retail prices, developing and implementing training programs.
  • Supervises the activities of subordinate personnel which involves instructing, assigning and reviewing work while maintaining standards.
  • Monitors employee performance and conducts spots checks to ensure proper, effective and efficient performance by all subordinate staff.
  • Coordinates with the Recruiting Department in order to recruit, interview, and hire qualified staff.
  • Train and review customer service initiatives with supervisors, leaders, and staff.
  • Conducts timely inventory of materials and merchandise related to cost analyses and monitors the inventory control.
  • Oversees, inputs, and trains supervisors and leaders on proper utilization of Food Traks.
  • Plans, purchases and maintains all needed products and supplies necessary to implement Front of House catering events.
  • Supervises the cleaning of concession areas and maintenance of equipment to ensure proper sanitation and health and safety guidelines are met.
  • Works with the Purchasing Coordinator on procurement of food and supply items.
  • Operates various types of equipment and machinery such as a remote radio, telephone, cash register, computer, ovens grills, fryers, dish washers, freezers, refrigerators, steams equipment, kitchen equipment, scales, etc.

Minimum Training and Experience

Degree in Food Services, Business, or related field preferred and three to five years of experience in food service management, fast food, concessions or any equivalent combination of education, training, and experience which provides the required skills, knowledge and abilities. Must possess required certification in food service sanitation. This position is non-exempt under the Fair Labor Standards Act and requires forty hours worked per week. Must have a valid drivers’ license and be insurable by the fleet insurance carrier. The Toledo Zoo is an Equal Opportunity Employer, a drug and alcohol free workplace and offers a competitive salary and benefits package.

 

Accountant

Accountant

The Accountant is responsible for general accountant duties and performing miscellaneous accounting activities while ensuring all policies and procedures are being followed. Maintains accounts receivable records and billings. Reports to the Controller.

Accountant Duties Include:

  • Performs various accounting duties and functions in areas of need within the Finance Department while ensuring accuracy, consistency and compliance.
  • Prepare and record transactional journal entries into the general ledger systems. These transactions may relate to a variety of areas such as daily sales, fixed assets, payroll, cash, investments, expense accruals, etc.
  • Works closely with Accounts Payable and provides support for AP overflow and backup.
  • Maintains accounts receivable records and enters billing. Processes and submits invoices to customers. Reviews aging reports and investigates overdue items.
  • Applies best practices to all Finance areas by adding value through process improvement and creating workflow efficiencies.
  • Receives, reviews, prepares, and/or submits various reports.
  • Assists in preparation of annual audit.
  • Performs various monthly account reconciliations/ analysis
  • Reconciles daily bank activity
  • Works closely with other departments and maintains open communication

Minimum Training and Experience

Requires a degree in Accounting or related field. Three to five years of experience in Public Accounting or experience within an organization of $30-50 million in revenue. There is a possibility for a hybrid-remote schedule for the right candidate. This position is Exempt under the Fair Labor Standards Act and requires forty hours per scheduled workweek. Must have a valid driver’s license and be insurable by the Zoo fleet insurance carrier. The Toledo Zoo is an Equal Opportunity Employer, a drug and alcohol free workplace and offers a competitive salary and benefits package.

 

 

Director of Major Gifts

Director of Major Gifts

Under limited supervision, the Director of Major Gifts assists with developing strategies for the cultivation, solicitation, and stewardship of donors with a special focus on five-figure multi-year gifts to support the Zoo’s Foundation, Capital Campaign, and related programs. Works closely with fellow Development team to align efforts and set goals. Reports to the Vice President of Development & Membership.

Director of Major Gifts:

  • Identify major gift prospects through donor research to predict a donor’s ability and likelihood to give.
  • Maintain detailed records in the Zoo’s software system as well as in electronic files, and regularly reports to donors on how their gifts are creating the desired impact.
  • Cultivate major gift donations by building meaningful relationships with new, existing and potential donors.
  • Knowledgeable about Toledo Zoo exhibits, activities, initiatives and programs so that donors can be engaged in the diversity of areas where they have a particular interest and the ability to provide financial support.
  • Maintains regular contact with existing and potential donors, in one-on-one meetings as well as social engagements at the Zoo or in the community.
  • Plans and organizes stewardship events for the Development team to stay engaged with donors.
  • Develops funding proposals utilizing existing Zoo programs and initiatives as well as spearheading new ideas and concepts.
  • Prepares and processes solicitation letters, brochures, correspondence, monthly reports, budgets, goals and objectives, etc.
  • Independently organizes time and schedule, prioritizing activities and demonstrating the self-motivation to achieve the satisfaction of connecting donors to Zoo initiatives that fulfill their philanthropic desires.

Minimum Training and Experience
Bachelor's degree in fundraising, communications or related field, along with three to five years of experience in fund raising or any equivalent combination of education and experience. This position is exempt under the Fair Labor Standards Act and requires time worked in excess of forty hours per week. Must have a valid drivers’ license and insurable by the fleet insurance carrier. The Toledo Zoo is an Equal Opportunity Employer, a drug and alcohol free workplace and offers a competitive salary and benefits package.

 

 

Food Productions Supervisor

Food Productions Supervisor

 

GENERAL STATEMENT OF JOB

Under limited supervision, supports the food service department by providing production for concessions stands. Provides supervision, training and guidance to subordinate kitchen personnel. Performs duties related to foodservices such as menu development, training staff, monitoring food production and food quality, running productions kitchen, etc. Reports to the Assistant Director of Back of House. This position is non-exempt under the Fair Labor Standards Act and requires forty hours worked per week.

SPECIFIC DUTIES AND RESPONSABILITIES

ESSENTIAL JOB FUNCTIONS

  • Assists in the implementation of policies and procedures for staff for our production team
  • Assists with maintaining budgeted guidelines related to kitchen expenditures.
  • Manage par levels for all concessions areas
  • Executes production in kitchen to promote and ensure that the established standards of customer service, food quality, and cleanliness are met.
  • Order all food for production of items required
  • Supervises and directs the work of subordinate kitchen personnel which includes instructing, assigning and reviewing work; planning; maintaining standards; coordinating activities; allocating personnel; and recommending disciplinary actions.
  • Performs food service duties such as preparing food and buffets, setting up supplies, serving food to customers, cleaning up storage areas, ordering food items from warehouse, transporting food to various locations, etc.
  • Uses labor hours within budgetary guidelines when making weekly staff schedule.
  • Prepares and processes time cards and payroll processing for department.
  • Development and preparation of food menus for employees, as directed.
  • Communicates events with staff and departments.
  • Perform monthly inventory duties
  • Maintains all kitchen facilities and equipment in accordance with state, federal, and local policies and laws as well as Toledo
  • Zoo policies and procedures.
  • Interviewing, hiring, and developing staff for department.
  • Receives, reviews, prepares and processes various documents and reports
  • Interacts and communicates with various individuals and groups
  • Utilizes and operates various types of equipment and machinery including electric cart, vehicle, computer, oven, food processor, gas grills, coffee maker, vacuum sweeper, sound equipment, photocopier, beverage machines, walkie-talkie, office supplies, cooking utensils, audio-visual equipment, steamers, slicer, mixer, portable grill, hot boxes, stove etc.
  • Provides all needed reports and research as directed.

MINIMUM TRAINING AND EXPERIENCE

Prefer formal education in a Culinary Arts or Hospitality program with a minimum of two years of experience in a similar capacity. A combination of education and experience may be considered to provide the necessary knowledge and skills to fill the position. Supervisory experience is preferred for the position. Must have a valid drivers’ license and be insurable by the fleet insurance carrier.

 

Enrichment Coordinator

Enrichment Coordinator

 

GENERAL STATEMENT OF JOB

Under direct supervision of the Curator of Behavioral Husbandry, works to coordinate the development, scheduling, and evaluation of animal enrichment throughout the zoo. Develops evaluation methods and conducts behavioral assessments to ensure that enrichment elicits species-appropriate behaviors, offers animals choices, and enhances animal wellbeing. Works with animal keepers and curators to set behavioral goals, develop enrichment schedules and provide effective enrichment. Interacts with visitors and community members to provide information and educational experiences regarding enrichment and animal wellbeing. This position will assist with professional development of zoo staff and training of interns. This position is non-exempt under the Fair Labor Standards Act and requires time worked in excess of forty hours per week.

ESSENTIAL JOB FUNCTIONS

  • Works with animal department curators, and zoo keepers to design animal enrichment programs that elicit natural behaviors, are based on natural history, and provide animals with choices throughout the day.
  • Ensures that enrichment programs include behavioral goal setting, planning the addition of novel enrichment, and documentation and evaluation of enrichment effectiveness.
  • Develops and implements methods to evaluate enrichment effectiveness and ensures that enrichment elicits species-appropriate and natural behaviors.
  • Coordinates the enrichment approval process and manages a database of approved enrichment.
  • Assists in the development, scheduling and long-term documentation of innovative, safe enrichment initiatives.
  • Works with other zoo behaviorists to develop methods for rapid assessment of enrichment; investigates/validates other behavioral methods of assessing enrichment; investigates non-traditional methods of assessing enrichment in multi-species exhibits.
  • Works with the Curator of Behavioral Husbandry to further develop the intern training program and assists with recruiting and training of new interns on procedures as well as enrichment and research techniques.
  • Performs scientific research; literature searches, study design and data collection for welfare, cognitive research and enrichment evaluation etc.
  • Provides staff training on enrichment and animal wellbeing topics
  • Develops and implements programs that engage and inspire zoo visitors and the community.
  • Coordinates enrichment program presence in donor programs and other enrichment programs (e.g. Giving Tree, Enrichment Day) and within the education department (e.g. camps, school groups).
  • Participates in welfare-based behavioral research within the animal collection to further our understanding of the factors that affect animal behavior and wellbeing.
  • May develop, coordinate, and participate in a variety of other animal demonstrations; works with the Education Department and with appropriate curators in developing the content of animal demonstrations.
  • Communicates and interacts effectively with curators, associate curators, zookeepers, other departments, registrar, visitors, veterinarians, interns, volunteers, maintenance staff, supervisors, etc.
  • Provides input on exhibit design and remodeling.
  • Assists with the animal wellbeing assessment process.

POSITION REQUIREMENTS:

Requires a Bachelor’s degree in Zoology, Biology or related field and 2 years of experience in animal care and environmental enrichment or any equivalent combination of education and experience that provides the required knowledge, skills and abilities. Must have excellent observational skills, communication abilities - both written and oral, and be able to work both as part of a team and independently.

The successful candidate must be able to demonstrate excellent working knowledge of behavioral enrichment, including the ability to research species natural history. Requires a basic understanding of animal behavior, including observational skills, ability to read animal behavior and body posturing. Must also be able to effectively pass on this information to others.

Must have a valid drivers’ license and be insurable by the fleet insurance carrier. The Zoo is an EOE and drug/alcohol free workplace.

 

 

Senior Human Resources Generalist / HRBP

Senior Human Resources Generalist / HRBP

 

The Senior HR Generalist responsible for supporting employees with general HR inquiries, and managing transactions related to the complete life cycle of an employee. Assists in developing HR policies and HR practices. This role will identify opportunities to increase efficiency in service delivery by focusing on continuous improvement of HR processesUnder general supervision, provides support to the Senior Vice President of Human Resources in consulting managers with employee related issues, performance management systems, maintains confidential employee information utilizing HRIS system, staff recruitment, and maintains compliance with Federal and State laws.

Other responsibilities include:

  • Maintains and updates existing full and part time job descriptions for all Zoo positions, as well as determining and implementing job classification requirements, compensation, salary grading and benchmarking
  • Acts as liaison & coordinator for implementation of HRIS system
  • Administers PT/Seasonal “Exit Interview System”; tracks all part-time evaluations, maintains statistical records and integrity of internal systems
  • Responsible for ACA tracking, reporting, filing and compliance i.e. 1094-C/1095-C
  • Consults and advises management on best practices of performance management systems including coaching/counseling, disciplinary steps, and employee evaluations based on internal policies and training initiatives. Conducts internal employee investigations, as needed
  • Assists with recruitment-associated tasks including job verifications, employment offers, scheduling physicals, quarterly evaluations, background checks and regularly scheduled orientations
  • Assists with benefit and leave administration, including benefit renewals, benefit enrollment, benefit changes, FMLA leave, STD&LTD, etc.
  • Member of Health Cost Containment Committee

Requires a Bachelor’s degree in Human Resources or related field, and a minimum of three years’ experience in Human Resources Specialist or Generalist role. Must have strong employee relation skills, effective oral and written communication skills and computer knowledge. Must have a valid drivers’ license and be insurable by the fleet insurance carrier.

 

 

Part-Time & Seasonal

*NOTE TO APPLICANTS:

PART-TIME

• Requires working flexible hours including weekends and holidays.
• May require working in all weather conditions, the ability to stand for extended periods and walk extensively on Zoo grounds.
• Can work up to 125 hours a month.

Seasonal

• Typically begin in the spring and end in the fall.
• Must be able to work flexible hours including weekends and holidays.
• May require working in all weather conditions, the ability to stand for extended periods and walk extensively on Zoo grounds.
• Can work up to 40 hours a week during their designated season.

Applicants must be at least 16 years old, unless stated otherwise.

In some cases a resume may also be requested.

Food Service Associate

(Part-Time)

Enjoy. Inspire. Educate. Act!

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to our community for over 100 years. Come and be a part of an organization where you can work and have fun at the same time. Our Group Sales team is in search of people who are passionate about learning new things and giving our guests the best possible experience.

RESPONSIBILITES INCLUDE:

  • Assisting the Zoo’s Food Service Department in various outlets that serve food and alcohol with both front of the house and back of the house duties.
  • Duties may also include working a cash register, taking orders, the responsible distribution of alcohol, serving catered events and stocking.
  • Cleaning and organization will be an essential function of this position as well as assisting with food preparation and cooking.
  • Assisting the Manager on other tasks as assigned.

Candidates must be able to take direction, work independently and multi-task. Strong customer service and communication skills are a plus. Work schedules include weekdays, weekends, and can include holidays. Must have the physical ability to work on your feet and be able to walk the Zoo grounds for several hours at a time.

Apply Now

Bartender

(Part-Time)

Enjoy. Inspire. Educate. Act!

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to our community for over 100 years. Come and be a part of an organization where you can work and have fun at the same time. Our growing Food Services team is in search of people who are passionate about learning new things and giving our guests the best possible experience.

RESPONSIBILITES INCLUDE:

  • Displaying high energy and the desire to work in a fun filled, fast paced environment
  • Bartending during events at various sites and concession stands, while operating a Point of Sale system
  • Following all policies and procedures when taking and serving beverage orders, pulling and polishing glassware, inventorying alcohol, and accurately recording usage
  • Setting up multiple bars in multiple areas for events
  • Clearly reading and writing various reports and consumption records.

Work schedules include weekdays, weekends, and can include holidays. Must have the physical ability to lift up to 50 pounds, work on your feet, and be outside in winter and summer elements. Applicants must be 21 years of age. Ideal candidates will have strong customer service and communication skills and general knowledge of food and beverage standards.

 

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Merchandise Crew

(Part-Time)

ENJOY. INSPIRE. EDUCATE. ACT!

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to our community for over 100 years. Come and be a part of an organization where you can work and have fun at the same time. Our Merchandise team is in search of people who are passionate about learning new things and giving our guests the best possible experience.

TOLEDO ZOO IS LOOKING FOR APPLICANTS WHO:

  • Are successful at achieving goals and going above and beyond
  • Have the desire to work in a fun filled, fast pace and high energy atmosphere
  • Will execute basic math skills and follow merchandise procedures and guidelines
  • Deliver strong customer service & communication skills
  • Enjoy creating memorable experiences for our guests

(Retail and Counterpoint Register System experience is a plus!)

RESPONSIBILITES INCLUDE:

  • Checking in and stocking merchandise, including an annual inventory
  • Operating registers for sales of merchandise and for rental of guest equipment
  • Oversee the penny presses, viewers, animal molds, and hurricane machines
  • Taking direction and working independently and with a team
  • Approaching guests in a fun and positive manner
  • Maintaining a clean and safe work area

Work schedules include weekdays, weekends, and can include holidays. Must have the physical ability to lift 35 pounds, work on your feet, and be able to walk the Zoo grounds for several hours at a time. You may also be exposed to inclement weather conditions such as heat in the summer or low temperatures in the winter at the outdoor stands.

Apply Now

Park Operations Crew

(Part-Time)

Enjoy. Inspire. Educate. Act!

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to our community for over 100 years. Come and be a part of an organization where you can work and have fun at the same time. Our Park Operations team is in search of people who are passionate about learning new things and giving our guests the best possible experience.

RESPONSIBILITES INCLUDE:

  • Overseeing exhibits including the Giraffe Deck, Barnyard, and the Aquarium Touch Tank
  • Being the first face our guests see in Parking and Admissions
  • Safe operation of Zoo Rides including the Safari Train and Carousel
  • Set up and break down of events and concerts as needed
  • Maintaining the safety of our guests and animals
  • Taking direction and working independently and with a team

Strong customer service and communication skills are a plus. Work schedules include weekdays, weekends, and can include holidays. Must have the physical ability to work on your feet and be outdoors for several hours at a time.

Apply Now

Zipline Crew

(Part-Time)

Enjoy. Inspire. Educate. Act!

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to our community for over 100 years. Come and be a part of an organization where you can work and have fun at the same time. Our Adventure Course team is in search of people who are passionate about learning new things and giving our guests the best possible experience.

RESPONSIBILITES INCLUDE:

  • Employees must be outgoing, friendly and energetic individuals
  • Willing to assist and coach guests through challenge course and zip line experiences
  • Must be safety conscious, have good communication skills, and be comfortable working at height
  • Previous experience on ropes courses, rock climbing, or zip lines is a plus, but not required

Adventure Course Crew must be at least 18 years old. Candidates must be able to take direction, work independently and multi-task. Strong customer service and communication skills are a plus. Work schedules include weekdays, weekends, and can include holidays. Must have the physical ability to work on your feet and be outdoors for several hours at a time. Mandatory training is required in May or June, dependent on hiring date.

Apply Now

Warehouse Assistant

(Part-Time)

Enjoy. Inspire. Educate. Act!

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to our community for over 100 years. Come and be a part of an organization where you can work and have fun at the same time. Our Warehouse team is in search of people who are passionate about learning new things and giving our guests the best possible experience.

RESPONSIBILITES INCLUDE:

  • Responsible for sorting, organizing and storing inventory in a systematic manner
  • Assisting with unloading of deliveries
  • Maintaining general cleanliness of warehouse
  • Work cohesively with other Warehouse team members

Candidates must be able to take direction and work independently as well as with a team. Strong customer service and communication skills are a plus. Must have the physical ability to work on your feet and lift up to 45 pounds. Applicants must be at least 18 years of age.

Apply Now

Volunteer Summer Aide

(Part-Time)

Supports the Volunteer Department with the general supervision of the ZOOTeen, Zoo Ed, and Exhibit Guide programs. This includes daily on site supervision of teen volunteers, training and coaching volunteers at education stations and exhibits, leading on and off grounds activities for the ZOOTeen program, general supervision responsibilities for Zoo and volunteer events, volunteer scheduling, responding to volunteer communications (phone, email, volunteer social media), delivering exhibit demonstrations as part of the summer feed series, and other duties as needed to support the department.

This position reports to the Volunteer Coordinator. It is hourly/part time position at 28 hours a week from Memorial Day through Labor Day. Weekend hours in early-mid May are also possible. Must be available weekends, some evenings, and possibly holidays.

Applicants must have at least 1 year enrollment in the Toledo ZOOTeen program or equivalent experience with youth service organizations, must pass a criminal background check, valid driver’s license, and be insurable with fleet insurance carrier (requires applicants to be 21 years of age). High school diploma preferred.

 

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Volunteer Support Aide

(Part-Time)

GENERAL STATEMENT OF JOB

Under general supervision, oversees the volunteers with intellectual or developmental disabilities, both on and off zoo grounds, including both ZOOTeen, Zoo Educator, and seasonal Education volunteer activities.   Candidate must be able to work weekends, evenings and holidays. Reports to the Volunteer Accessibility Supervisor.

SPECIFIC DUTIES AND RESPONSIBILITIES

ESSENTIAL JOB FUNCTIONS
Assist volunteers with disabilities (Sensory, Physical, Mental and/or Intellectual) during their shift times.  Serve as a role model for them to act professionally and develop social skill sets while coaching and supporting them to be as successful and independent as possible by assisting with things like scheduling shifts, recording hours, interacting with guests, managing stress/anxiety, and staying focused on the task at hand. Other responsibilities include helping develop vocational and habitual goals, help train accessibility practices to volunteers, develop sensory inclusive projects, and complete other duties as needed to support the department.

This position reports to the Volunteer Accessibility Supervisor.  It is hourly/part time position at 16 hours a week during the school year and up to 28 hours a week from Memorial Day through Labor Day. Must be available weekends, evenings, and holidays. Scheduling can be flexible.

Applicants must have at least 1 year enrollment in the Toledo ZOOTeen program or equivalent experience with youth service organizations, have at least 1 year experience working with individuals with disabilities, must pass a criminal background check, be 18 years or older. High school diploma preferred.

 

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Security Officer

(Part-Time)

In order to reach our goals at The Toledo Zoo & Aquarium, we need great people who believe in and will strive to achieve our mission to ENJOY, INSPIRE, EDUCATE, ACT!

Toledo Zoo is looking for applicants who are:

  • Enthusiastic
  • Motivated
  • Proactive
  • Committed

Responsibilities
A Toledo Zoo Security Officer will effectively carry out safety and security policies that provide for the protection of guests, employees, animal collection, and Zoo assets. Duties will include, but are not limited to monitoring and reporting the following: air & water temperatures, water filtration systems, intrusion detection, fire suppression, security surveillance, and access control system.

Qualifications
Must be able to work independently and in a team setting. Must possess strong communication and customer service skills. Bike patrol, mobile patrol, and dispatch opportunities. Candidates with law enforcement, and fire science background with a minimum of one-year college preferred. Available to work weekends, holidays, and special events. Candidates must be physically able to walk for extended periods and shall be at least 18 years of age.

 

 

 

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Landscape Crew

(Part-Time)

Landscape/horticulture staff maintains all of the permanent landscapes around the zoo and in exhibits by mowing, weeding, watering, fertilizing, mulching, planting/maintaining annual flowerbeds, rake leaves, and maintain ornamental water features. They also assist with the installation and removal of the holiday lights for the Lights Before Christmas display. Must be prepared to actively work outdoors in all elements. Applicants must be at least 18 years of age.

Apply Now

Snooze Guide

(Part-Time)

Enjoy. Inspire. Educate. Act!

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to our community for over 100 years. Come and be a part of an organization where you can work and have fun at the same time. Our Education team is in search of people who are passionate about learning new things and giving our guests the best possible experience

RESPONSIBILITES INCLUDE:

  • Operation of the Snooze overnight program, including setting up facilities and greeting and escorting groups of children and chaperones
  • Handling small animals while presenting animal demonstrations
  • Delivering the education department content with positive guidance and leadership
  • Maintains safety of visitors while fostering communication to all parties

This position reports to the Education Overnight and Scouts Program Coordinator. Experience leading children in informal science education and completion of one year of college. Must be available to work scheduled weekends and evenings, and willing to sleep over night at the Toledo Zoo. Background and experience in animal sciences, education, nature, camping or animal-related jobs also a plus and First Aid/CPR certification preferred.

Apply Now

Food Services Set Up Crew

(Part-Time)

Enjoy. Inspire. Educate. Act!

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to our community for over 100 years. Come and be a part of an organization where you can work and have fun at the same time. Our Food Services team is in search of people who are passionate about learning new things and giving our guests the best possible experience.

GENERAL STATEMENT OF JOB:

Under direct supervision from full time staff, this position carries out the instructions of supervisors, Leaders, Mangers and/or any Directors in the department outlined by event sheets/BEO’s, floor diagram and/or by direct communication with superiors. The Setup crew is responsible for set-up and tear down of events and in concession areas as needed as well as cleaning and maintaining these areas and/or equipment.

RESPONSIBILITES INCLUDE:

  • Responsible for setup and breakdown of event as well as cleaning of any area that was impacted as a result
  • Interacts and communicates with both clients and staff
  • Utilizes various types of equipment and machinery including Transit van, golf cart, computer, printer, digital safe, vacuums, floor scrubbers, mop buckets, various table carts cleaning solution dispensers and other basic cleaning equipment
  • Assists crew with transporting needs from one location to another
  • Setting of buffets, beverage stations and guest tables.
  • Assists in maintaining event spaces, equipment and concession areas including vacuuming, sweeping, wiping down surfaces, window cleaning, and mopping
  • Comprehending floor diagrams

Candidates must be able to take direction, work independently, with a team and multi-task. Strong customer service and communication skills are a plus. Previous food service experience is preferred but not required. Work schedules include weekdays, weekends, and can include holidays. Must have the physical ability to work on your feet and be able to walk the Zoo grounds for several hours at a time.

 

 

 

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Full-Time

Zookeeper – Primate/Small Mammal

Zookeeper – Primate/Small Mammal

Currently the Toledo Zoo is seeking a Primate/Small Mammal Keeper. This position is responsible for performing a variety of duties related to animal husbandry and the maintenance of exhibits for the small mammal/ primate department. Working knowledge of a variety of species with an emphasis on primates but also including canids, hoof stock, otters, and marsupials.

Primate/Small Mammal Keeper responsibilities involve:

  • Maintaining high standards of animal care through preparation and distribution of appropriate diets, animal observation, record maintenance and cleaning of animal areas and some public areas
  • Participating in guest engagement activities including talks and tours
  • Actively supporting and implementing department policies, procedures and protocols to ensure the highest standards of care of the collection and the safety of staff and visitors
  • Participating in collaborative efforts pertaining to the care of the collection including training, enrichment, research and education
  • Willingness to be trained in all departmental areas, working with a large variety of animal species
  • Overseeing activities of interns and volunteers
  • Maintaining a positive attitude, while communicating and collaborating with team members

This position is non-exempt under the Fair Labor Standards Act and requires forty hours per scheduled workweek. Degree in Biology/Zoology or related field preferred, or an equivalent combination of education/experience that provides the required knowledge and skills. Primate experience preferred. Must have a valid driver’s license and be insurable by the Zoo fleet insurance carrier. The Toledo Zoo is an Equal Opportunity Employer, a drug and alcohol free workplace and offers a competitive salary and benefits package.

 

Zookeeper – Bird Department

Zookeeper – Bird Department

The Toledo Zoo is seeking a Zoo Keeper. This position is responsible for performing a variety of duties related to animal husbandry and the maintenance of exhibits under the supervision of the Bird Department, including the Nancy L. and Martin Davidson Barnyard.

Zoo Keeper responsibilities include:

  • Maintaining high standards of animal care through preparation and distribution of appropriate diets, animal observation, record maintenance and cleaning of animal areas and some public areas
  • Participating in guest engagement activities including talks and tours
  • Actively supporting and implementing department policies, procedures and protocols to ensure the highest standards of care of the collection and the safety of staff and visitors
  • Participating in collaborative efforts pertaining to the care of the collection including training, enrichment, research and education
  • Willingness to be trained in all departmental areas that include a wide variety of avian species, exotic small mammals, and domestic livestock
  • Overseeing activities of interns and volunteers
  • Maintaining a positive attitude, while communicating and collaborating with team members

This position is non-exempt under the Fair Labor Standards Act and requires forty hours per scheduled work week. Degree in Biology/Zoology or related field preferred, or an equivalent combination of education/experience that provides the required knowledge and skills. Must have a valid driver’s license and be insurable by the Zoo fleet insurance carrier. The Toledo Zoo is an Equal Opportunity Employer, a drug and alcohol free workplace and offers a competitive salary and benefits package.

 

Zookeeper – Large Mammals

Zookeeper – Large Mammals

Currently the Toledo Zoo is seeking a Large Mammals Keeper. This position is responsible for performing a variety of duties related to animal husbandry and the maintenance of exhibits for the large mammal department. Working knowledge of a variety of species with an emphasis on marine mammals but also including carnivores and hoof stock.

Large Mammals Keeper responsibilities involve:

  • Maintaining high standards of animal care through preparation and distribution of appropriate diets, animal observation, record maintenance and cleaning of animal areas and some public areas
  • Participating in guest engagement activities including talks and tours
  • Actively supporting and implementing department policies, procedures and protocols to ensure the highest standards of care of the collection and the safety of staff and visitors
  • Participating in collaborative efforts pertaining to the care of the collection including training, enrichment, research and education
  • Willingness to be trained in all departmental areas, working with a large variety of animal species
  • Overseeing activities of interns and volunteers
  • Maintaining a positive attitude, while communicating and collaborating with team members

This position is non-exempt under the Fair Labor Standards Act and requires forty hours per scheduled workweek. Degree in Biology/Zoology or related field preferred, or an equivalent combination of education/experience that provides the required knowledge and skills. Must have a valid driver’s license and be insurable by the Zoo fleet insurance carrier. The Toledo Zoo is an Equal Opportunity Employer, a drug and alcohol free workplace and offers a competitive salary and benefits package.

 

Food Services Manager - Concessions

Food Services Manager - Concessions

The Food Services Manager - Concessions plans, supervises, and coordinates the activities and operations of all Concessions areas on the Food Services team. Supervises staff in the preparation of food, assures proper inventory levels are maintained, assures labor, cost and revenue standards are met, adheres to proper cash handling procedures, and maintains cleanliness and safety of Concession area may also need to step in on the catering side. Prepares annual budgets and income projections. This position is exempt under the Fair Labor Standards Act and requires time worked in excess of forty hours per week. Reports to the Assistant Director of Front of House Operations.

Food Services Manager - Concessions responsibilities include:

  • Develops and implements operating systems for the Concession and catering areas, which includes monitoring physical plan of facility, developing menu items, calculating costs and retail prices, developing and implementing training programs.
  • Supervises the activities of subordinate personnel which involves instructing, assigning and reviewing work while maintaining standards.
  • Monitors employee performance and conducts spots checks to ensure proper, effective and efficient performance by all subordinate staff.
  • Coordinates with the Recruiting Department in order to recruit, interview, and hire qualified staff.
  • Train and review customer service initiatives with supervisors, leaders, and staff.
  • Conducts timely inventory of materials and merchandise related to cost analyses and monitors the inventory control.
  • Oversees, inputs, and trains supervisors and leaders on proper utilization of Food Traks.
    Plans, purchases and maintains all needed products and supplies necessary to implement Front of House catering events.
  • Supervises the cleaning of concession areas and maintenance of equipment to ensure proper sanitation and health and safety guidelines are met.
  • Works with the Purchasing Coordinator on procurement of food and supply items.
  • Operates various types of equipment and machinery such as a remote radio, telephone, cash register, computer, ovens grills, fryers, dish washers, freezers, refrigerators, steams equipment, kitchen equipment, scales, etc.

Minimum Training and Experience

Degree in Food Services, Business, or related field preferred and three to five years of experience in food service management, fast food, concessions or any equivalent combination of education, training, and experience which provides the required skills, knowledge and abilities. Must possess required certification in food service sanitation. This position is non-exempt under the Fair Labor Standards Act and requires forty hours worked per week. Must have a valid drivers’ license and be insurable by the fleet insurance carrier. The Toledo Zoo is an Equal Opportunity Employer, a drug and alcohol free workplace and offers a competitive salary and benefits package.

 

Food Services Manager - Catering

Food Services Manager - Catering

The Food Services Manager - Catering plans, supervises, and coordinates the activities and operations of all Catering areas on the Food Services team. Supervises staff in the preparation of food, assures proper inventory levels are maintained, assures labor, cost and revenue standards are met, adheres to proper cash handling procedures, and maintains cleanliness and safety of Concession area may also need to step in on the catering side. Prepares annual budgets and income projections. This position is exempt under the Fair Labor Standards Act and requires time worked in excess of forty hours per week. Reports to the Assistant Director of Front of House Operations.

Food Services Manager - Catering responsibilities include:

  • Develops and implements operating systems for the Concession and catering areas, which includes monitoring physical plan of facility, developing menu items, calculating costs and retail prices, developing and implementing training programs.
  • Supervises the activities of subordinate personnel which involves instructing, assigning and reviewing work while maintaining standards.
  • Monitors employee performance and conducts spots checks to ensure proper, effective and efficient performance by all subordinate staff.
  • Coordinates with the Recruiting Department in order to recruit, interview, and hire qualified staff.
  • Train and review customer service initiatives with supervisors, leaders, and staff.
  • Conducts timely inventory of materials and merchandise related to cost analyses and monitors the inventory control.
  • Oversees, inputs, and trains supervisors and leaders on proper utilization of Food Traks.
  • Plans, purchases and maintains all needed products and supplies necessary to implement Front of House catering events.
  • Supervises the cleaning of concession areas and maintenance of equipment to ensure proper sanitation and health and safety guidelines are met.
  • Works with the Purchasing Coordinator on procurement of food and supply items.
  • Operates various types of equipment and machinery such as a remote radio, telephone, cash register, computer, ovens grills, fryers, dish washers, freezers, refrigerators, steams equipment, kitchen equipment, scales, etc.

Minimum Training and Experience

Degree in Food Services, Business, or related field preferred and three to five years of experience in food service management, fast food, concessions or any equivalent combination of education, training, and experience which provides the required skills, knowledge and abilities. Must possess required certification in food service sanitation. This position is non-exempt under the Fair Labor Standards Act and requires forty hours worked per week. Must have a valid drivers’ license and be insurable by the fleet insurance carrier. The Toledo Zoo is an Equal Opportunity Employer, a drug and alcohol free workplace and offers a competitive salary and benefits package.

 

Accountant

Accountant

The Accountant is responsible for general accountant duties and performing miscellaneous accounting activities while ensuring all policies and procedures are being followed. Maintains accounts receivable records and billings. Reports to the Controller.

Accountant Duties Include:

  • Performs various accounting duties and functions in areas of need within the Finance Department while ensuring accuracy, consistency and compliance.
  • Prepare and record transactional journal entries into the general ledger systems. These transactions may relate to a variety of areas such as daily sales, fixed assets, payroll, cash, investments, expense accruals, etc.
  • Works closely with Accounts Payable and provides support for AP overflow and backup.
  • Maintains accounts receivable records and enters billing. Processes and submits invoices to customers. Reviews aging reports and investigates overdue items.
  • Applies best practices to all Finance areas by adding value through process improvement and creating workflow efficiencies.
  • Receives, reviews, prepares, and/or submits various reports.
  • Assists in preparation of annual audit.
  • Performs various monthly account reconciliations/ analysis
  • Reconciles daily bank activity
  • Works closely with other departments and maintains open communication

Minimum Training and Experience

Requires a degree in Accounting or related field. Three to five years of experience in Public Accounting or experience within an organization of $30-50 million in revenue. There is a possibility for a hybrid-remote schedule for the right candidate. This position is Exempt under the Fair Labor Standards Act and requires forty hours per scheduled workweek. Must have a valid driver’s license and be insurable by the Zoo fleet insurance carrier. The Toledo Zoo is an Equal Opportunity Employer, a drug and alcohol free workplace and offers a competitive salary and benefits package.

 

 

Director of Major Gifts

Director of Major Gifts

Under limited supervision, the Director of Major Gifts assists with developing strategies for the cultivation, solicitation, and stewardship of donors with a special focus on five-figure multi-year gifts to support the Zoo’s Foundation, Capital Campaign, and related programs. Works closely with fellow Development team to align efforts and set goals. Reports to the Vice President of Development & Membership.

Director of Major Gifts:

  • Identify major gift prospects through donor research to predict a donor’s ability and likelihood to give.
  • Maintain detailed records in the Zoo’s software system as well as in electronic files, and regularly reports to donors on how their gifts are creating the desired impact.
  • Cultivate major gift donations by building meaningful relationships with new, existing and potential donors.
  • Knowledgeable about Toledo Zoo exhibits, activities, initiatives and programs so that donors can be engaged in the diversity of areas where they have a particular interest and the ability to provide financial support.
  • Maintains regular contact with existing and potential donors, in one-on-one meetings as well as social engagements at the Zoo or in the community.
  • Plans and organizes stewardship events for the Development team to stay engaged with donors.
  • Develops funding proposals utilizing existing Zoo programs and initiatives as well as spearheading new ideas and concepts.
  • Prepares and processes solicitation letters, brochures, correspondence, monthly reports, budgets, goals and objectives, etc.
  • Independently organizes time and schedule, prioritizing activities and demonstrating the self-motivation to achieve the satisfaction of connecting donors to Zoo initiatives that fulfill their philanthropic desires.

Minimum Training and Experience
Bachelor's degree in fundraising, communications or related field, along with three to five years of experience in fund raising or any equivalent combination of education and experience. This position is exempt under the Fair Labor Standards Act and requires time worked in excess of forty hours per week. Must have a valid drivers’ license and insurable by the fleet insurance carrier. The Toledo Zoo is an Equal Opportunity Employer, a drug and alcohol free workplace and offers a competitive salary and benefits package.

 

 

Food Productions Supervisor

Food Productions Supervisor

 

GENERAL STATEMENT OF JOB

Under limited supervision, supports the food service department by providing production for concessions stands. Provides supervision, training and guidance to subordinate kitchen personnel. Performs duties related to foodservices such as menu development, training staff, monitoring food production and food quality, running productions kitchen, etc. Reports to the Assistant Director of Back of House. This position is non-exempt under the Fair Labor Standards Act and requires forty hours worked per week.

SPECIFIC DUTIES AND RESPONSABILITIES

ESSENTIAL JOB FUNCTIONS

  • Assists in the implementation of policies and procedures for staff for our production team
  • Assists with maintaining budgeted guidelines related to kitchen expenditures.
  • Manage par levels for all concessions areas
  • Executes production in kitchen to promote and ensure that the established standards of customer service, food quality, and cleanliness are met.
  • Order all food for production of items required
  • Supervises and directs the work of subordinate kitchen personnel which includes instructing, assigning and reviewing work; planning; maintaining standards; coordinating activities; allocating personnel; and recommending disciplinary actions.
  • Performs food service duties such as preparing food and buffets, setting up supplies, serving food to customers, cleaning up storage areas, ordering food items from warehouse, transporting food to various locations, etc.
  • Uses labor hours within budgetary guidelines when making weekly staff schedule.
  • Prepares and processes time cards and payroll processing for department.
  • Development and preparation of food menus for employees, as directed.
  • Communicates events with staff and departments.
  • Perform monthly inventory duties
  • Maintains all kitchen facilities and equipment in accordance with state, federal, and local policies and laws as well as Toledo
  • Zoo policies and procedures.
  • Interviewing, hiring, and developing staff for department.
  • Receives, reviews, prepares and processes various documents and reports
  • Interacts and communicates with various individuals and groups
  • Utilizes and operates various types of equipment and machinery including electric cart, vehicle, computer, oven, food processor, gas grills, coffee maker, vacuum sweeper, sound equipment, photocopier, beverage machines, walkie-talkie, office supplies, cooking utensils, audio-visual equipment, steamers, slicer, mixer, portable grill, hot boxes, stove etc.
  • Provides all needed reports and research as directed.

MINIMUM TRAINING AND EXPERIENCE

Prefer formal education in a Culinary Arts or Hospitality program with a minimum of two years of experience in a similar capacity. A combination of education and experience may be considered to provide the necessary knowledge and skills to fill the position. Supervisory experience is preferred for the position. Must have a valid drivers’ license and be insurable by the fleet insurance carrier.

 

Enrichment Coordinator

Enrichment Coordinator

 

GENERAL STATEMENT OF JOB

Under direct supervision of the Curator of Behavioral Husbandry, works to coordinate the development, scheduling, and evaluation of animal enrichment throughout the zoo. Develops evaluation methods and conducts behavioral assessments to ensure that enrichment elicits species-appropriate behaviors, offers animals choices, and enhances animal wellbeing. Works with animal keepers and curators to set behavioral goals, develop enrichment schedules and provide effective enrichment. Interacts with visitors and community members to provide information and educational experiences regarding enrichment and animal wellbeing. This position will assist with professional development of zoo staff and training of interns. This position is non-exempt under the Fair Labor Standards Act and requires time worked in excess of forty hours per week.

ESSENTIAL JOB FUNCTIONS

  • Works with animal department curators, and zoo keepers to design animal enrichment programs that elicit natural behaviors, are based on natural history, and provide animals with choices throughout the day.
  • Ensures that enrichment programs include behavioral goal setting, planning the addition of novel enrichment, and documentation and evaluation of enrichment effectiveness.
  • Develops and implements methods to evaluate enrichment effectiveness and ensures that enrichment elicits species-appropriate and natural behaviors.
  • Coordinates the enrichment approval process and manages a database of approved enrichment.
  • Assists in the development, scheduling and long-term documentation of innovative, safe enrichment initiatives.
  • Works with other zoo behaviorists to develop methods for rapid assessment of enrichment; investigates/validates other behavioral methods of assessing enrichment; investigates non-traditional methods of assessing enrichment in multi-species exhibits.
  • Works with the Curator of Behavioral Husbandry to further develop the intern training program and assists with recruiting and training of new interns on procedures as well as enrichment and research techniques.
  • Performs scientific research; literature searches, study design and data collection for welfare, cognitive research and enrichment evaluation etc.
  • Provides staff training on enrichment and animal wellbeing topics
  • Develops and implements programs that engage and inspire zoo visitors and the community.
  • Coordinates enrichment program presence in donor programs and other enrichment programs (e.g. Giving Tree, Enrichment Day) and within the education department (e.g. camps, school groups).
  • Participates in welfare-based behavioral research within the animal collection to further our understanding of the factors that affect animal behavior and wellbeing.
  • May develop, coordinate, and participate in a variety of other animal demonstrations; works with the Education Department and with appropriate curators in developing the content of animal demonstrations.
  • Communicates and interacts effectively with curators, associate curators, zookeepers, other departments, registrar, visitors, veterinarians, interns, volunteers, maintenance staff, supervisors, etc.
  • Provides input on exhibit design and remodeling.
  • Assists with the animal wellbeing assessment process.

POSITION REQUIREMENTS:

Requires a Bachelor’s degree in Zoology, Biology or related field and 2 years of experience in animal care and environmental enrichment or any equivalent combination of education and experience that provides the required knowledge, skills and abilities. Must have excellent observational skills, communication abilities - both written and oral, and be able to work both as part of a team and independently.

The successful candidate must be able to demonstrate excellent working knowledge of behavioral enrichment, including the ability to research species natural history. Requires a basic understanding of animal behavior, including observational skills, ability to read animal behavior and body posturing. Must also be able to effectively pass on this information to others.

Must have a valid drivers’ license and be insurable by the fleet insurance carrier. The Zoo is an EOE and drug/alcohol free workplace.

 

 

Senior Human Resources Generalist / HRBP

Senior Human Resources Generalist / HRBP

 

The Senior HR Generalist responsible for supporting employees with general HR inquiries, and managing transactions related to the complete life cycle of an employee. Assists in developing HR policies and HR practices. This role will identify opportunities to increase efficiency in service delivery by focusing on continuous improvement of HR processesUnder general supervision, provides support to the Senior Vice President of Human Resources in consulting managers with employee related issues, performance management systems, maintains confidential employee information utilizing HRIS system, staff recruitment, and maintains compliance with Federal and State laws.

Other responsibilities include:

  • Maintains and updates existing full and part time job descriptions for all Zoo positions, as well as determining and implementing job classification requirements, compensation, salary grading and benchmarking
  • Acts as liaison & coordinator for implementation of HRIS system
  • Administers PT/Seasonal “Exit Interview System”; tracks all part-time evaluations, maintains statistical records and integrity of internal systems
  • Responsible for ACA tracking, reporting, filing and compliance i.e. 1094-C/1095-C
  • Consults and advises management on best practices of performance management systems including coaching/counseling, disciplinary steps, and employee evaluations based on internal policies and training initiatives. Conducts internal employee investigations, as needed
  • Assists with recruitment-associated tasks including job verifications, employment offers, scheduling physicals, quarterly evaluations, background checks and regularly scheduled orientations
  • Assists with benefit and leave administration, including benefit renewals, benefit enrollment, benefit changes, FMLA leave, STD&LTD, etc.
  • Member of Health Cost Containment Committee

Requires a Bachelor’s degree in Human Resources or related field, and a minimum of three years’ experience in Human Resources Specialist or Generalist role. Must have strong employee relation skills, effective oral and written communication skills and computer knowledge. Must have a valid drivers’ license and be insurable by the fleet insurance carrier.

 

 

Part-Time & Seasonal

*NOTE TO APPLICANTS:

PART-TIME

• Requires working flexible hours including weekends and holidays.
• May require working in all weather conditions, the ability to stand for extended periods and walk extensively on Zoo grounds.
• Can work up to 125 hours a month.

Seasonal

• Typically begin in the spring and end in the fall.
• Must be able to work flexible hours including weekends and holidays.
• May require working in all weather conditions, the ability to stand for extended periods and walk extensively on Zoo grounds.
• Can work up to 40 hours a week during their designated season.

Applicants must be at least 16 years old, unless stated otherwise.

In some cases a resume may also be requested.

Food Service Associate

(Part-Time)

Enjoy. Inspire. Educate. Act!

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to our community for over 100 years. Come and be a part of an organization where you can work and have fun at the same time. Our Group Sales team is in search of people who are passionate about learning new things and giving our guests the best possible experience.

RESPONSIBILITES INCLUDE:

  • Assisting the Zoo’s Food Service Department in various outlets that serve food and alcohol with both front of the house and back of the house duties.
  • Duties may also include working a cash register, taking orders, the responsible distribution of alcohol, serving catered events and stocking.
  • Cleaning and organization will be an essential function of this position as well as assisting with food preparation and cooking.
  • Assisting the Manager on other tasks as assigned.

Candidates must be able to take direction, work independently and multi-task. Strong customer service and communication skills are a plus. Work schedules include weekdays, weekends, and can include holidays. Must have the physical ability to work on your feet and be able to walk the Zoo grounds for several hours at a time.

Apply Now

Bartender

(Part-Time)

Enjoy. Inspire. Educate. Act!

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to our community for over 100 years. Come and be a part of an organization where you can work and have fun at the same time. Our growing Food Services team is in search of people who are passionate about learning new things and giving our guests the best possible experience.

RESPONSIBILITES INCLUDE:

  • Displaying high energy and the desire to work in a fun filled, fast paced environment
  • Bartending during events at various sites and concession stands, while operating a Point of Sale system
  • Following all policies and procedures when taking and serving beverage orders, pulling and polishing glassware, inventorying alcohol, and accurately recording usage
  • Setting up multiple bars in multiple areas for events
  • Clearly reading and writing various reports and consumption records.

Work schedules include weekdays, weekends, and can include holidays. Must have the physical ability to lift up to 50 pounds, work on your feet, and be outside in winter and summer elements. Applicants must be 21 years of age. Ideal candidates will have strong customer service and communication skills and general knowledge of food and beverage standards.

 

Apply Now

Merchandise Crew

(Part-Time)

ENJOY. INSPIRE. EDUCATE. ACT!

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to our community for over 100 years. Come and be a part of an organization where you can work and have fun at the same time. Our Merchandise team is in search of people who are passionate about learning new things and giving our guests the best possible experience.

TOLEDO ZOO IS LOOKING FOR APPLICANTS WHO:

  • Are successful at achieving goals and going above and beyond
  • Have the desire to work in a fun filled, fast pace and high energy atmosphere
  • Will execute basic math skills and follow merchandise procedures and guidelines
  • Deliver strong customer service & communication skills
  • Enjoy creating memorable experiences for our guests

(Retail and Counterpoint Register System experience is a plus!)

RESPONSIBILITES INCLUDE:

  • Checking in and stocking merchandise, including an annual inventory
  • Operating registers for sales of merchandise and for rental of guest equipment
  • Oversee the penny presses, viewers, animal molds, and hurricane machines
  • Taking direction and working independently and with a team
  • Approaching guests in a fun and positive manner
  • Maintaining a clean and safe work area

Work schedules include weekdays, weekends, and can include holidays. Must have the physical ability to lift 35 pounds, work on your feet, and be able to walk the Zoo grounds for several hours at a time. You may also be exposed to inclement weather conditions such as heat in the summer or low temperatures in the winter at the outdoor stands.

Apply Now

Park Operations Crew

(Part-Time)

Enjoy. Inspire. Educate. Act!

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to our community for over 100 years. Come and be a part of an organization where you can work and have fun at the same time. Our Park Operations team is in search of people who are passionate about learning new things and giving our guests the best possible experience.

RESPONSIBILITES INCLUDE:

  • Overseeing exhibits including the Giraffe Deck, Barnyard, and the Aquarium Touch Tank
  • Being the first face our guests see in Parking and Admissions
  • Safe operation of Zoo Rides including the Safari Train and Carousel
  • Set up and break down of events and concerts as needed
  • Maintaining the safety of our guests and animals
  • Taking direction and working independently and with a team

Strong customer service and communication skills are a plus. Work schedules include weekdays, weekends, and can include holidays. Must have the physical ability to work on your feet and be outdoors for several hours at a time.

Apply Now

Zipline Crew

(Part-Time)

Enjoy. Inspire. Educate. Act!

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to our community for over 100 years. Come and be a part of an organization where you can work and have fun at the same time. Our Adventure Course team is in search of people who are passionate about learning new things and giving our guests the best possible experience.

RESPONSIBILITES INCLUDE:

  • Employees must be outgoing, friendly and energetic individuals
  • Willing to assist and coach guests through challenge course and zip line experiences
  • Must be safety conscious, have good communication skills, and be comfortable working at height
  • Previous experience on ropes courses, rock climbing, or zip lines is a plus, but not required

Adventure Course Crew must be at least 18 years old. Candidates must be able to take direction, work independently and multi-task. Strong customer service and communication skills are a plus. Work schedules include weekdays, weekends, and can include holidays. Must have the physical ability to work on your feet and be outdoors for several hours at a time. Mandatory training is required in May or June, dependent on hiring date.

Apply Now

Warehouse Assistant

(Part-Time)

Enjoy. Inspire. Educate. Act!

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to our community for over 100 years. Come and be a part of an organization where you can work and have fun at the same time. Our Warehouse team is in search of people who are passionate about learning new things and giving our guests the best possible experience.

RESPONSIBILITES INCLUDE:

  • Responsible for sorting, organizing and storing inventory in a systematic manner
  • Assisting with unloading of deliveries
  • Maintaining general cleanliness of warehouse
  • Work cohesively with other Warehouse team members

Candidates must be able to take direction and work independently as well as with a team. Strong customer service and communication skills are a plus. Must have the physical ability to work on your feet and lift up to 45 pounds. Applicants must be at least 18 years of age.

Apply Now

Volunteer Summer Aide

(Part-Time)

Supports the Volunteer Department with the general supervision of the ZOOTeen, Zoo Ed, and Exhibit Guide programs. This includes daily on site supervision of teen volunteers, training and coaching volunteers at education stations and exhibits, leading on and off grounds activities for the ZOOTeen program, general supervision responsibilities for Zoo and volunteer events, volunteer scheduling, responding to volunteer communications (phone, email, volunteer social media), delivering exhibit demonstrations as part of the summer feed series, and other duties as needed to support the department.

This position reports to the Volunteer Coordinator. It is hourly/part time position at 28 hours a week from Memorial Day through Labor Day. Weekend hours in early-mid May are also possible. Must be available weekends, some evenings, and possibly holidays.

Applicants must have at least 1 year enrollment in the Toledo ZOOTeen program or equivalent experience with youth service organizations, must pass a criminal background check, valid driver’s license, and be insurable with fleet insurance carrier (requires applicants to be 21 years of age). High school diploma preferred.

 

Apply Now

Volunteer Support Aide

(Part-Time)

GENERAL STATEMENT OF JOB

Under general supervision, oversees the volunteers with intellectual or developmental disabilities, both on and off zoo grounds, including both ZOOTeen, Zoo Educator, and seasonal Education volunteer activities.   Candidate must be able to work weekends, evenings and holidays. Reports to the Volunteer Accessibility Supervisor.

SPECIFIC DUTIES AND RESPONSIBILITIES

ESSENTIAL JOB FUNCTIONS
Assist volunteers with disabilities (Sensory, Physical, Mental and/or Intellectual) during their shift times.  Serve as a role model for them to act professionally and develop social skill sets while coaching and supporting them to be as successful and independent as possible by assisting with things like scheduling shifts, recording hours, interacting with guests, managing stress/anxiety, and staying focused on the task at hand. Other responsibilities include helping develop vocational and habitual goals, help train accessibility practices to volunteers, develop sensory inclusive projects, and complete other duties as needed to support the department.

This position reports to the Volunteer Accessibility Supervisor.  It is hourly/part time position at 16 hours a week during the school year and up to 28 hours a week from Memorial Day through Labor Day. Must be available weekends, evenings, and holidays. Scheduling can be flexible.

Applicants must have at least 1 year enrollment in the Toledo ZOOTeen program or equivalent experience with youth service organizations, have at least 1 year experience working with individuals with disabilities, must pass a criminal background check, be 18 years or older. High school diploma preferred.

 

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Security Officer

(Part-Time)

In order to reach our goals at The Toledo Zoo & Aquarium, we need great people who believe in and will strive to achieve our mission to ENJOY, INSPIRE, EDUCATE, ACT!

Toledo Zoo is looking for applicants who are:

  • Enthusiastic
  • Motivated
  • Proactive
  • Committed

Responsibilities
A Toledo Zoo Security Officer will effectively carry out safety and security policies that provide for the protection of guests, employees, animal collection, and Zoo assets. Duties will include, but are not limited to monitoring and reporting the following: air & water temperatures, water filtration systems, intrusion detection, fire suppression, security surveillance, and access control system.

Qualifications
Must be able to work independently and in a team setting. Must possess strong communication and customer service skills. Bike patrol, mobile patrol, and dispatch opportunities. Candidates with law enforcement, and fire science background with a minimum of one-year college preferred. Available to work weekends, holidays, and special events. Candidates must be physically able to walk for extended periods and shall be at least 18 years of age.

 

 

 

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Landscape Crew

(Part-Time)

Landscape/horticulture staff maintains all of the permanent landscapes around the zoo and in exhibits by mowing, weeding, watering, fertilizing, mulching, planting/maintaining annual flowerbeds, rake leaves, and maintain ornamental water features. They also assist with the installation and removal of the holiday lights for the Lights Before Christmas display. Must be prepared to actively work outdoors in all elements. Applicants must be at least 18 years of age.

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Snooze Guide

(Part-Time)

Enjoy. Inspire. Educate. Act!

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to our community for over 100 years. Come and be a part of an organization where you can work and have fun at the same time. Our Education team is in search of people who are passionate about learning new things and giving our guests the best possible experience

RESPONSIBILITES INCLUDE:

  • Operation of the Snooze overnight program, including setting up facilities and greeting and escorting groups of children and chaperones
  • Handling small animals while presenting animal demonstrations
  • Delivering the education department content with positive guidance and leadership
  • Maintains safety of visitors while fostering communication to all parties

This position reports to the Education Overnight and Scouts Program Coordinator. Experience leading children in informal science education and completion of one year of college. Must be available to work scheduled weekends and evenings, and willing to sleep over night at the Toledo Zoo. Background and experience in animal sciences, education, nature, camping or animal-related jobs also a plus and First Aid/CPR certification preferred.

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Food Services Set Up Crew

(Part-Time)

Enjoy. Inspire. Educate. Act!

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to our community for over 100 years. Come and be a part of an organization where you can work and have fun at the same time. Our Food Services team is in search of people who are passionate about learning new things and giving our guests the best possible experience.

GENERAL STATEMENT OF JOB:

Under direct supervision from full time staff, this position carries out the instructions of supervisors, Leaders, Mangers and/or any Directors in the department outlined by event sheets/BEO’s, floor diagram and/or by direct communication with superiors. The Setup crew is responsible for set-up and tear down of events and in concession areas as needed as well as cleaning and maintaining these areas and/or equipment.

RESPONSIBILITES INCLUDE:

  • Responsible for setup and breakdown of event as well as cleaning of any area that was impacted as a result
  • Interacts and communicates with both clients and staff
  • Utilizes various types of equipment and machinery including Transit van, golf cart, computer, printer, digital safe, vacuums, floor scrubbers, mop buckets, various table carts cleaning solution dispensers and other basic cleaning equipment
  • Assists crew with transporting needs from one location to another
  • Setting of buffets, beverage stations and guest tables.
  • Assists in maintaining event spaces, equipment and concession areas including vacuuming, sweeping, wiping down surfaces, window cleaning, and mopping
  • Comprehending floor diagrams

Candidates must be able to take direction, work independently, with a team and multi-task. Strong customer service and communication skills are a plus. Previous food service experience is preferred but not required. Work schedules include weekdays, weekends, and can include holidays. Must have the physical ability to work on your feet and be able to walk the Zoo grounds for several hours at a time.

 

 

 

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The Toledo Zoo is an Equal Opportunity Employer, drug and alcohol free workplace and offers a competitive salary and benefits package. Pre-employment screenings required.

Employee Benefits

Full-Time Employees
  • Medical, prescription, vision and dental insurance
  • Short and long term disability plan
  • Life insurance
  • Pension plan
  • Sick days
  • Paid vacation
  • Holidays/bonus days
  • Education assistance
  • Toledo Zoo membership
  • In-park merchandise and food discounts
Part-Time Employees
  • Free Zoo admission
  • Ticket discounts
  • In-park merchandise and food discounts
  • Part-time and seasonal employee events
  • Flexible scheduling

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