Join Our Team

Join Our Team

Full-Time

Food Services Manager - Concessions

Food Services Manager - Concessions

The Food Services Managers plans, supervises, and coordinates the activities and operations of all Catering or Concessions areas on the Food Services team. While the ideal candidate will specialize in either Catering or Concessions, there will be some overlapping cross training and sharing of responsibilities. They supervise staff in the preparation of food, assures proper inventory levels are maintained, assures labor, cost and revenue standards are met, adheres to proper cash handling procedures, and maintains cleanliness and safety of areas. Reports to the Assistant Director of Front of House Operations.

Food Services Manager- Responsibilities include:

  • Develops and implements operating systems for the Concession and Catering areas, which includes monitoring physical plan of facility, developing menu items, calculating costs and retail prices, developing and implementing training programs.
  • Supervises the activities of subordinate personnel which involves instructing, assigning and reviewing work while maintaining standards.
  • Monitors employee performance and conducts spots checks to ensure proper, effective and efficient performance by all subordinate staff.
  • Coordinates with the Recruiting Department in order to recruit, interview, and hire qualified staff.
  • Train and review customer service initiatives with supervisors, leaders, and staff.
  • Conducts timely inventory of materials and merchandise related to cost analyses and monitors the inventory control.
  • Oversees, inputs, and trains supervisors and leaders on proper utilization of Food Traks.
  • Plans, purchases and maintains all needed products and supplies necessary to implement Front of House catering events.
  • Supervises the cleaning of concession areas and maintenance of equipment to ensure proper sanitation and health and safety guidelines are met.
  • Works with the Purchasing Coordinator on procurement of food and supply items.
  • Operates various types of equipment and machinery such as a remote radio, telephone, cash register, computer, ovens grills, fryers, dish washers, freezers, refrigerators, steams equipment, kitchen equipment, scales, etc.

Minimum Training and Experience

Degree in Food Services, Business, or related field preferred and three to five years of experience in food service management, fast food, concessions or any equivalent combination of education, training, and experience which provides the required skills, knowledge and abilities. Must possess required certification in food service sanitation. This position is exempt under the Fair Labor Standards Act and requires in excess of forty hours worked per week. Must have a valid drivers’ license and be insurable by the fleet insurance carrier. The Toledo Zoo is an Equal Opportunity Employer, a drug and alcohol free workplace and offers a competitive salary and benefits package.

 

Director of Membership

Director of Membership

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to the Toledo community for over 100 years. Come be a part of an organization where you can accomplish impactful work in a well-established organization. We are currently seeking a Director of Membership to oversee the operations of the Membership department and team.

Not only do we foster an exciting work environment, we also offer great benefits such as:

  • Exemplary medical, prescription, vision and dental plans
  • Employer provided life insurance
  • Pension plan with employer match AND contribution
  • Generous paid time off package
  • Education Assistance
  • Toledo Zoo Membership

Essential Job Functions

  • Oversight and supervision of membership department both in office and on zoo grounds
  • Collaborate with Creative Services team for mail and digital marketing materials pertaining to members
  • Manage and maintain membership database and mailings lists
  • Tend to complaints and general inquires of zoo personnel and general public
  • Prepares year end and monthly reports while guiding the monthly renewal process

Minimum Requirements

Bachelor’s degree in marketing, fundraising, business management or related field and three to five years of experience in fund raising, marketing or business management, or any equivalent combination of education and experience.

 

Membership Services Associate

Membership Services Associate

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to the Toledo community for over 100 years. Come be a part of an organization where you can accomplish impactful work in a well-established organization. We are currently seeking a Membership Services Associate to join our team and work hand in hand with our company’s membership goals and maintenance.

Not only do we foster an exciting work environment, we also offer great benefits such as:

  • Exemplary medical, prescription, vision and dental plans
  • Employer provided life insurance
  • Pension plan with employer match AND contribution
  • Generous paid time off package
  • Education Assistance
  • Toledo Zoo Membership

Essential Job Functions

  • Correspondence of general inquires via phone and email
  • Assists with the billing of memberships
  • Accurately processes online, on-site and mailed membership enrollments and upgrades while tracking mailing information.
  • Facilitate the sending of member engagement and digital membership card correspondence
  • Coordinates incoming and outgoing mail operations
  • Performs various administrative support duties consisting of assisting members, maintaining stock materials, maintaining a clean and orderly workplace, running mailing labels, processing deposits for enrollments received by mail, and providing information for reports as needed.

Minimum Requirements

Associates Degree in Office Administration and a minimum of one-year experience in data entry/office administration, or any equivalent combination of education and experience. Position requires strong alpha and numeric data entry skills. The Toledo Zoo is an Equal Opportunity Employer, a drug and alcohol free workplace and offers a competitive salary and benefits package.

 

Browse Technician

Browse Technician

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to the Toledo community for over 100 years. Come be a part of an organization where you can accomplish impactful work in a well-established organization. We are currently seeking a Browse Technician to join our team and work hand in hand with our company’s mission while directly supporting the animals.

Not only do we foster an exciting work environment, we also offer great benefits such as:

  • Exemplary medical, prescription, vision and dental plans
  • Employer provided life insurance
  • Pension plan with employer match AND contribution
  • Generous paid time off package
  • Education Assistance
  • Toledo Zoo Membership
  • Uniform Allowance
  • Reoccurring Union Raises

Essential Job Functions

  • Works with the veterinary and relevant animal departments to provide browse material (tree branches, shrubs, bamboo, and misc. plant material) and maintain necessary equipment.
  • Seeks out new browse sites and establishes relationships with site owners to establish a sustainable source of browse for the Toledo Zoo.
  • Ability to identify trees, shrubs, and misc. plant material with and without leaves so that appropriate browse is able to be harvested year -round.
  • Assists in the preparation and processing of departmental records and reports; prepares purchase orders, maintenance requests, browse storage and inventory levels, etc.
  • Assists with maintaining compost and keeping state-required records.
  • Trains and supervises part-time employees to assist with browse harvest and distribution.

Minimum Requirements

Associate’s Degree or additional technical education in horticulture or a related field, a minimum of three years of previous landscape/horticulture experience or an equivalent combination of education and experience to satisfy the required skills and knowledge for the position. Preference given to those with experience in tree trimming, arborist, or natural resources management. This position is an hourly, union, non-exempt position under the Fair Labor Standards Act and requires forty hours per the scheduled workweek. Must possess a valid drivers’ license and be insurable by the company fleet insurance carrier.

 

Zookeeper – Herpetology/Invertebrate

Zookeeper – Herpetology/Invertebrate

Currently the Toledo Zoo is seeking a Herpetology/Invertebrate Keeper. This position is responsible for performing a variety of duties related to animal husbandry and the maintenance of exhibits for the Herpetology department. Working knowledge of the care and maintenance of amphibians, reptiles, and invertebrates in captivity are preferred

Not only do we foster an exciting work environment, we also offer great benefits such as:

  • Exemplary medical, prescription, vision and dental plans
  • Employer provided life insurance
  • Pension plan with employer match AND contribution
  • Generous paid time off package
  • Education Assistance
  • Toledo Zoo Membership
  • Uniform Allowance
  • Reoccurring Union Raises

Herpetology/Invertebrate Keeper responsibilities involve:

  • Cleaning, building small exhibits, maintenance of life-support systems and enclosures, maintenance of food cultures, and other supportive tasks for the operation of the department.
  • Performing animal care duties for a variety of reptiles including venomous, amphibians, and invertebrates
  • Participating in guest engagement activities including talks and tours
  • Actively supporting and implementing department policies, procedures and protocols to ensure the highest standards of care of the collection and the safety of staff and visitors
  • Participating in collaborative efforts in regards to the care of the collection including training, enrichment, research and education
  • Maintaining a positive attitude, while communicating and collaborating with team members

This position is non-exempt under the Fair Labor Standards Act and requires forty hours per scheduled work week. Degree in Biology/Zoology or related field preferred, or an equivalent combination of education/experience that provides the required knowledge and skills. Experience working with venomous reptiles and large crocodilians preferred but not mandatory. Must have a valid driver’s license and be insurable by the Zoo fleet insurance carrier. The Toledo Zoo is an Equal Opportunity Employer, a drug and alcohol free workplace and offers a competitive salary and benefits package.

 

 

Human Resources Specialist

Human Resources Specialist

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to the Toledo community for over 100 years. Come be a part of an organization where you can accomplish impactful work in a well-established organization. We are currently seeking a Human Resources Specialist to join our team and work hand in hand with our company’s goals and mission.

Not only do we foster an exciting work environment, we also offer great benefits such as:

  • Exemplary medical, prescription, vision and dental plans
  • Employer provided life insurance
  • Pension plan with employer match AND contribution
  • Generous paid time off package
  • Education Assistance
  • Toledo Zoo Membership

Essential Job Functions

  • Works with supervisors and managers for day-to-day HR related matters.
  • Serves as the initial employee contact, handles routine inquiries, and refers complex matters to appropriate management staff.
  • Works with supervisors and managers regarding day-to-day HR related matters.
  • Provides administrative support to Vice President of HR and her/his staff.
  • Responsible for data entry, maintenance, and report generation utilizing multiple software such as ADP, Business Solver, Learning Management System, Microsoft Office Suite. Manage filing/storage systems.
  • Manages event planning, clothing sales, uniform/sensory bag inventory, inoculation scheduling and tracking, sensory trailer scheduling, job descriptions, culture index, I9 and work permit tracking.
  • Active participation in wellness and activities committees.
  • Maintains Affordable Care Act compliance, survey(s) actions, and performance management processes.
  • Responsible for small-scope project work

Minimum Requirements

  • Associate’s Degree in Human Resources or related field or equivalent experience
  • Minimum of 3 years of experience in an administrative role, preferably within Human Resources
  • Strong employee relation and conflict resolution skills
  • Flexible and able to pivot priorities in a fast-paced setting
  • Excellent organizational skills and attention to detail
  • Ability to maintain a high level of confidentiality
  • Proficient computer skills including Excel and other Microsoft Office Applications

 

 

Technical Support Specialist

Technical Support Specialist

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to the Toledo community for over 100 years. Come be a part of an organization where you can experience a unique and diverse technological workplace. We are currently seeking a Technical Support Specialist to join our team and work hand in hand with our company’s goals and mission.

Not only do we foster an exciting work environment, we also offer great benefits such as:

  • Exemplary medical, prescription, vision and dental plans
  • Employer provided life insurance
  • Pension plan with employer match AND contribution
  • Generous paid time off package
  • Education Assistance
  • Toledo Zoo Membership

Essential Job Functions

  • Provide first response technical assistance to Toledo Zoo employees by phone, email and in person by identifying, troubleshooting, researching, and resolving technical hardware and software issues
  • Setting up and maintaining computer hardware, software, printers, audio, video, and other systems for zoo staff and events
  • Installing and upgrading hardware and software, configuring systems and applications to best practices, and documenting processes and procedures.
  • Understanding and using microphones, speakers, video screens, projectors, video monitors, connecting wires and cables, sound boards, and related electronic equipment for events
  • Various system administration responsibilities including managing Active Directory, Group Policy, Office 365 and Exchange Online
  • Assists with cybersecurity initiatives, including patching workstations and endpoint security
  • Develop help sheets and knowledge base articles for end users to reference

Minimum Requirements

Minimum two-year degree with minimum of two years’ experience in relevant area.

Combination of experience and education that provides the necessary skills and abilities will also be considered.

CompTia A+ and Microsoft Desktop Support certification a plus

Hands-on experience with repairing and installing computer equipment and peripherals.

Microsoft Systems experience: Active Directory, Microsoft Office, and Windows 10/11.

Office 365 administration is experience is a plus

Knowledge of Audio-Visual Equipment a plus

 

Senior Human Resources Generalist / HRBP

Senior Human Resources Generalist / HRBP

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to the Toledo community for over 100 years. Come be a part of an organization where you can accomplish impactful work in a well-established organization. We are currently seeking a Senior Human Resources Generalist / Business Partner to join our team and work hand in hand with our company’s goals and mission.

Not only do we foster an exciting work environment, we also offer great benefits such as:

  • Exemplary medical, prescription, vision and dental plans
  • Employer provided life insurance
  • Pension plan with employer match AND contribution
  • Generous paid time off package
  • Education Assistance
  • Toledo Zoo Membership

Essential Job Functions

  • Maintains full and part time job descriptions, as well as determining and implementing job classification requirements, compensation, salary grading and benchmarking
  • Acts as liaison & coordinator for implementation of HRIS system
  • Administers PT/Seasonal “Exit Interview System”; tracks all part-time evaluations, maintains statistical records and integrity of internal systems
  • Consults and advises management on best practices of performance management systems including coaching/counseling, disciplinary steps, and employee evaluations based on internal policies and training initiatives. Conducts internal employee investigations, as needed
  • Assists with recruitment-associated tasks including job verifications, employment offers, scheduling physicals, quarterly evaluations, background checks and regularly scheduled orientations
  • Assists with benefit and leave administration, including benefit renewals, benefit enrollment, benefit changes, FMLA leave, STD&LTD, etc.

Minimum Requirements

Requires a Bachelor’s degree in Human Resources or related field, and a minimum of three years’ experience in Human Resources Specialist or Generalist role. Must have strong employee relation skills, effective oral and written communication skills and computer knowledge. Must have a valid drivers’ license and be insurable by the fleet insurance carrier.

 

Food Services Coordinator

Food Services Coordinator

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to the Toledo community for over 100 years. Come be a part of an organization where you can accomplish impactful work in a well-established organization. We are currently seeking a Food Services Coordinator to join our team and work hand in hand with our company’s goals and mission.

Not only do we foster an exciting work environment, we also offer great benefits such as:

  • Exemplary medical, prescription, vision and dental plans
  • Employer provided life insurance
  • Pension plan with employer match AND contribution
  • Generous paid time off package
  • Education Assistance
  • Toledo Zoo Membership

Essential Job Functions

  • Assist in development and implementation of training programs.
  • Coordinate and supervise all onboarding activities for new team members.
  • Participates in long and short range planning, development and training for Zoo growth.
  • Coordinate with the Recruiting Department in order to recruit, interview and hire qualified staff.
  • Check payroll daily and assist managers with maintaining payroll.
  • Perform all functions of scheduling for Concession and Catering FOH and BOH positions.
  • Maintain availability records, corrective actions, call off records, and all other documentation on a needed bases adhering to Toledo Zoo policies.

Minimum Requirements

Prefer degree in Food Services, HR, Business, or related field and three to five years of experience in food service, or any equivalent combination of education, training, and experience which provides the required skills, knowledge and abilities. Must possess required certification in food service sanitation. Must have a valid driver’s license and be insurable by the fleet insurance carrier.

Part-Time & Seasonal

*NOTE TO APPLICANTS:

PART-TIME

• Requires working flexible hours including weekends and holidays.
• May require working in all weather conditions, the ability to stand for extended periods and walk extensively on Zoo grounds.
• Can work up to 125 hours a month.

Seasonal

• Typically begin in the spring and end in the fall.
• Must be able to work flexible hours including weekends and holidays.
• May require working in all weather conditions, the ability to stand for extended periods and walk extensively on Zoo grounds.
• Can work up to 40 hours a week during their designated season.

Applicants must be at least 16 years old, unless stated otherwise.

In some cases a resume may also be requested.

Food Service Associate

(Part-Time)

Enjoy. Inspire. Educate. Act!

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to our community for over 100 years. Come and be a part of an organization where you can work and have fun at the same time. Our Group Sales team is in search of people who are passionate about learning new things and giving our guests the best possible experience.

RESPONSIBILITES INCLUDE:

  • Assisting the Zoo’s Food Service Department in various outlets that serve food and alcohol with both front of the house and back of the house duties.
  • Duties may also include working a cash register, taking orders, the responsible distribution of alcohol, serving catered events and stocking.
  • Cleaning and organization will be an essential function of this position as well as assisting with food preparation and cooking.
  • Assisting the Manager on other tasks as assigned.

Candidates must be able to take direction, work independently and multi-task. Strong customer service and communication skills are a plus. Work schedules include weekdays, weekends, and can include holidays. Must have the physical ability to work on your feet and be able to walk the Zoo grounds for several hours at a time.

Apply Now

Bartender

(Part-Time)

Enjoy. Inspire. Educate. Act!

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to our community for over 100 years. Come and be a part of an organization where you can work and have fun at the same time. Our growing Food Services team is in search of people who are passionate about learning new things and giving our guests the best possible experience.

RESPONSIBILITES INCLUDE:

  • Displaying high energy and the desire to work in a fun filled, fast paced environment
  • Bartending during events at various sites and concession stands, while operating a Point of Sale system
  • Following all policies and procedures when taking and serving beverage orders, pulling and polishing glassware, inventorying alcohol, and accurately recording usage
  • Setting up multiple bars in multiple areas for events
  • Clearly reading and writing various reports and consumption records.

Work schedules include weekdays, weekends, and can include holidays. Must have the physical ability to lift up to 50 pounds, work on your feet, and be outside in winter and summer elements. Applicants must be 21 years of age. Ideal candidates will have strong customer service and communication skills and general knowledge of food and beverage standards.

 

Apply Now

Inventory Assistant

(Part-Time)

The Inventory Assistant is responsible for handling accurate and efficient levels of inventory to effectively meet the needs of the merchandise department and sustain continuous stock availability for retail sales. This position is part of a team effort to meet the needs of our guests by offering the best, new and on-trend merchandise that supports our conservation efforts along with our global and local community support.

Duties and Responsibilities:

  • Report and analyze accurate inventory levels
  • Create inventory transfers from warehouse, other retail stores and online store
  • Input internal Purchase Orders accurately and report and resolve any discrepancies.
  • Check-in and stock merchandise to maintain adequate inventory levels
  • Generate monthly departmental and annual year-end inventory reports.
  • Respond to vendor calls, emails and follow up on invoices, open purchase orders and back-order items.
  • Communicate all necessary information to fellow team members in a timely manner
  • Assist with annual inventory count
  • Assist in daily retail operations and administration as it pertains to inventory, and other needs within the department
  • Achieve accurate and effective communications and reporting to the merchandise director,   finance, warehouse and merchandise personnel through the buying/inventory process

Requirements:

Must be 18 years or older. Merchandise, inventory/office assistant experience, preferred. Excellent communication and listening skills, ability to learn and execute concepts. Must be able to lift up to 35 pounds, walk/stand for prolonged periods of time and perform work in hot and/or cold weather conditions. Ability to work a flexible schedule, available Monday-Sunday, including holidays. Must have a valid driver’s license.

Apply Now

Cash Control Clerk

(Seasonal)

ENJOY. INSPIRE. EDUCATE. ACT!

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to our community for over 100 years. Come and be a part of an organization where you can work and have fun at the same time. Our Finance team is in search of people who are passionate about learning new things and giving our guests the best possible experience. There is nothing that compares to coming to work surrounded by over 10,000 animals!

TOLEDO ZOO IS LOOKING FOR APPLICANTS WHO:

  • Are successful at achieving goals and going above and beyond
  • Have the desire to work in a fun filled, fast pace and high energy atmosphere
  • Will execute basic math skills and follow finance procedures and guidelines
  • Deliver strong customer service & communication skills
  • Stay very focused and have an excellent attention to detail

(Cash handling and Microsoft Excel experience is a plus!)

RESPONSIBILITES INCLUDE:

  • Balancing register drawers, preparing reports, and data entry for daily deposits
  • Maintaining currency and coin supplies
  • Utilizing various equipment including office technology and counting machines
  • Taking direction and working independently and with a team
  • Maintaining a clean and safe work area

Work schedules include weekdays, weekends, and can include holidays. Must have the physical ability to lift 25 pounds, work on your feet, and be able to walk the Zoo grounds for several hours at a time.

If you are interested in free zoo admission, merchandise and food discounts, amazing employee events, and flexible scheduling, you need to apply today!Apply Now

Warehouse Merchandise Support

(Part-Time)

Enjoy. Inspire. Educate. Act!

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to our community for over 100 years. Come and be a part of an organization where you can work and have fun at the same time. Our Warehouse team is in search of people who are passionate about learning new things and giving our guests the best possible experience.

RESPONSIBILITES INCLUDE:

  • Responsible for sorting, organizing and storing inventory in a systematic manner
  • Ticketing, shelving and fulfilling merchandise orders
  • Maintaining general cleanliness of warehouse
  • Work cohesively with other Warehouse team members

Candidates must be able to take direction and work independently as well as with a team. Strong customer service and communication skills are a plus. Must have the physical ability to work on your feet and lift up to 45 pounds. Applicants must be at least 18 years of age.

Apply Now

Landscape Crew

(Part-Time)

Enjoy. Inspire. Educate. Act!

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to our community for over 100 years. Come and be a part of an organization where you can work and have fun at the same time. Our Horticulture team is in search of people who are passionate about learning new things and giving our guests the best possible experience.

RESPONSIBILITES INCLUDE:

  • Maintains all of the permanent landscapes around the zoo and in exhibits by mowing, weeding, watering, fertilizing, mulching, planting/maintaining annual flowerbeds and raking leaves
  • Maintain ornamental water features
  • Assist in installation and removal of holiday lights for Lights Before Christmas

Candidates must be prepared to actively work outdoors in all elements. Applicants must be at least 18 years of age and posse a valid driver's license. Must have the physical ability to work on your feet and be able to walk the Zoo grounds for several hours at a time.

Apply Now

Full-Time

Food Services Manager - Concessions

Food Services Manager - Concessions

The Food Services Managers plans, supervises, and coordinates the activities and operations of all Catering or Concessions areas on the Food Services team. While the ideal candidate will specialize in either Catering or Concessions, there will be some overlapping cross training and sharing of responsibilities. They supervise staff in the preparation of food, assures proper inventory levels are maintained, assures labor, cost and revenue standards are met, adheres to proper cash handling procedures, and maintains cleanliness and safety of areas. Reports to the Assistant Director of Front of House Operations.

Food Services Manager- Responsibilities include:

  • Develops and implements operating systems for the Concession and Catering areas, which includes monitoring physical plan of facility, developing menu items, calculating costs and retail prices, developing and implementing training programs.
  • Supervises the activities of subordinate personnel which involves instructing, assigning and reviewing work while maintaining standards.
  • Monitors employee performance and conducts spots checks to ensure proper, effective and efficient performance by all subordinate staff.
  • Coordinates with the Recruiting Department in order to recruit, interview, and hire qualified staff.
  • Train and review customer service initiatives with supervisors, leaders, and staff.
  • Conducts timely inventory of materials and merchandise related to cost analyses and monitors the inventory control.
  • Oversees, inputs, and trains supervisors and leaders on proper utilization of Food Traks.
  • Plans, purchases and maintains all needed products and supplies necessary to implement Front of House catering events.
  • Supervises the cleaning of concession areas and maintenance of equipment to ensure proper sanitation and health and safety guidelines are met.
  • Works with the Purchasing Coordinator on procurement of food and supply items.
  • Operates various types of equipment and machinery such as a remote radio, telephone, cash register, computer, ovens grills, fryers, dish washers, freezers, refrigerators, steams equipment, kitchen equipment, scales, etc.

Minimum Training and Experience

Degree in Food Services, Business, or related field preferred and three to five years of experience in food service management, fast food, concessions or any equivalent combination of education, training, and experience which provides the required skills, knowledge and abilities. Must possess required certification in food service sanitation. This position is exempt under the Fair Labor Standards Act and requires in excess of forty hours worked per week. Must have a valid drivers’ license and be insurable by the fleet insurance carrier. The Toledo Zoo is an Equal Opportunity Employer, a drug and alcohol free workplace and offers a competitive salary and benefits package.

 

Director of Membership

Director of Membership

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to the Toledo community for over 100 years. Come be a part of an organization where you can accomplish impactful work in a well-established organization. We are currently seeking a Director of Membership to oversee the operations of the Membership department and team.

Not only do we foster an exciting work environment, we also offer great benefits such as:

  • Exemplary medical, prescription, vision and dental plans
  • Employer provided life insurance
  • Pension plan with employer match AND contribution
  • Generous paid time off package
  • Education Assistance
  • Toledo Zoo Membership

Essential Job Functions

  • Oversight and supervision of membership department both in office and on zoo grounds
  • Collaborate with Creative Services team for mail and digital marketing materials pertaining to members
  • Manage and maintain membership database and mailings lists
  • Tend to complaints and general inquires of zoo personnel and general public
  • Prepares year end and monthly reports while guiding the monthly renewal process

Minimum Requirements

Bachelor’s degree in marketing, fundraising, business management or related field and three to five years of experience in fund raising, marketing or business management, or any equivalent combination of education and experience.

 

Membership Services Associate

Membership Services Associate

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to the Toledo community for over 100 years. Come be a part of an organization where you can accomplish impactful work in a well-established organization. We are currently seeking a Membership Services Associate to join our team and work hand in hand with our company’s membership goals and maintenance.

Not only do we foster an exciting work environment, we also offer great benefits such as:

  • Exemplary medical, prescription, vision and dental plans
  • Employer provided life insurance
  • Pension plan with employer match AND contribution
  • Generous paid time off package
  • Education Assistance
  • Toledo Zoo Membership

Essential Job Functions

  • Correspondence of general inquires via phone and email
  • Assists with the billing of memberships
  • Accurately processes online, on-site and mailed membership enrollments and upgrades while tracking mailing information.
  • Facilitate the sending of member engagement and digital membership card correspondence
  • Coordinates incoming and outgoing mail operations
  • Performs various administrative support duties consisting of assisting members, maintaining stock materials, maintaining a clean and orderly workplace, running mailing labels, processing deposits for enrollments received by mail, and providing information for reports as needed.

Minimum Requirements

Associates Degree in Office Administration and a minimum of one-year experience in data entry/office administration, or any equivalent combination of education and experience. Position requires strong alpha and numeric data entry skills. The Toledo Zoo is an Equal Opportunity Employer, a drug and alcohol free workplace and offers a competitive salary and benefits package.

 

Browse Technician

Browse Technician

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to the Toledo community for over 100 years. Come be a part of an organization where you can accomplish impactful work in a well-established organization. We are currently seeking a Browse Technician to join our team and work hand in hand with our company’s mission while directly supporting the animals.

Not only do we foster an exciting work environment, we also offer great benefits such as:

  • Exemplary medical, prescription, vision and dental plans
  • Employer provided life insurance
  • Pension plan with employer match AND contribution
  • Generous paid time off package
  • Education Assistance
  • Toledo Zoo Membership
  • Uniform Allowance
  • Reoccurring Union Raises

Essential Job Functions

  • Works with the veterinary and relevant animal departments to provide browse material (tree branches, shrubs, bamboo, and misc. plant material) and maintain necessary equipment.
  • Seeks out new browse sites and establishes relationships with site owners to establish a sustainable source of browse for the Toledo Zoo.
  • Ability to identify trees, shrubs, and misc. plant material with and without leaves so that appropriate browse is able to be harvested year -round.
  • Assists in the preparation and processing of departmental records and reports; prepares purchase orders, maintenance requests, browse storage and inventory levels, etc.
  • Assists with maintaining compost and keeping state-required records.
  • Trains and supervises part-time employees to assist with browse harvest and distribution.

Minimum Requirements

Associate’s Degree or additional technical education in horticulture or a related field, a minimum of three years of previous landscape/horticulture experience or an equivalent combination of education and experience to satisfy the required skills and knowledge for the position. Preference given to those with experience in tree trimming, arborist, or natural resources management. This position is an hourly, union, non-exempt position under the Fair Labor Standards Act and requires forty hours per the scheduled workweek. Must possess a valid drivers’ license and be insurable by the company fleet insurance carrier.

 

Zookeeper – Herpetology/Invertebrate

Zookeeper – Herpetology/Invertebrate

Currently the Toledo Zoo is seeking a Herpetology/Invertebrate Keeper. This position is responsible for performing a variety of duties related to animal husbandry and the maintenance of exhibits for the Herpetology department. Working knowledge of the care and maintenance of amphibians, reptiles, and invertebrates in captivity are preferred

Not only do we foster an exciting work environment, we also offer great benefits such as:

  • Exemplary medical, prescription, vision and dental plans
  • Employer provided life insurance
  • Pension plan with employer match AND contribution
  • Generous paid time off package
  • Education Assistance
  • Toledo Zoo Membership
  • Uniform Allowance
  • Reoccurring Union Raises

Herpetology/Invertebrate Keeper responsibilities involve:

  • Cleaning, building small exhibits, maintenance of life-support systems and enclosures, maintenance of food cultures, and other supportive tasks for the operation of the department.
  • Performing animal care duties for a variety of reptiles including venomous, amphibians, and invertebrates
  • Participating in guest engagement activities including talks and tours
  • Actively supporting and implementing department policies, procedures and protocols to ensure the highest standards of care of the collection and the safety of staff and visitors
  • Participating in collaborative efforts in regards to the care of the collection including training, enrichment, research and education
  • Maintaining a positive attitude, while communicating and collaborating with team members

This position is non-exempt under the Fair Labor Standards Act and requires forty hours per scheduled work week. Degree in Biology/Zoology or related field preferred, or an equivalent combination of education/experience that provides the required knowledge and skills. Experience working with venomous reptiles and large crocodilians preferred but not mandatory. Must have a valid driver’s license and be insurable by the Zoo fleet insurance carrier. The Toledo Zoo is an Equal Opportunity Employer, a drug and alcohol free workplace and offers a competitive salary and benefits package.

 

 

Human Resources Specialist

Human Resources Specialist

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to the Toledo community for over 100 years. Come be a part of an organization where you can accomplish impactful work in a well-established organization. We are currently seeking a Human Resources Specialist to join our team and work hand in hand with our company’s goals and mission.

Not only do we foster an exciting work environment, we also offer great benefits such as:

  • Exemplary medical, prescription, vision and dental plans
  • Employer provided life insurance
  • Pension plan with employer match AND contribution
  • Generous paid time off package
  • Education Assistance
  • Toledo Zoo Membership

Essential Job Functions

  • Works with supervisors and managers for day-to-day HR related matters.
  • Serves as the initial employee contact, handles routine inquiries, and refers complex matters to appropriate management staff.
  • Works with supervisors and managers regarding day-to-day HR related matters.
  • Provides administrative support to Vice President of HR and her/his staff.
  • Responsible for data entry, maintenance, and report generation utilizing multiple software such as ADP, Business Solver, Learning Management System, Microsoft Office Suite. Manage filing/storage systems.
  • Manages event planning, clothing sales, uniform/sensory bag inventory, inoculation scheduling and tracking, sensory trailer scheduling, job descriptions, culture index, I9 and work permit tracking.
  • Active participation in wellness and activities committees.
  • Maintains Affordable Care Act compliance, survey(s) actions, and performance management processes.
  • Responsible for small-scope project work

Minimum Requirements

  • Associate’s Degree in Human Resources or related field or equivalent experience
  • Minimum of 3 years of experience in an administrative role, preferably within Human Resources
  • Strong employee relation and conflict resolution skills
  • Flexible and able to pivot priorities in a fast-paced setting
  • Excellent organizational skills and attention to detail
  • Ability to maintain a high level of confidentiality
  • Proficient computer skills including Excel and other Microsoft Office Applications

 

 

Technical Support Specialist

Technical Support Specialist

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to the Toledo community for over 100 years. Come be a part of an organization where you can experience a unique and diverse technological workplace. We are currently seeking a Technical Support Specialist to join our team and work hand in hand with our company’s goals and mission.

Not only do we foster an exciting work environment, we also offer great benefits such as:

  • Exemplary medical, prescription, vision and dental plans
  • Employer provided life insurance
  • Pension plan with employer match AND contribution
  • Generous paid time off package
  • Education Assistance
  • Toledo Zoo Membership

Essential Job Functions

  • Provide first response technical assistance to Toledo Zoo employees by phone, email and in person by identifying, troubleshooting, researching, and resolving technical hardware and software issues
  • Setting up and maintaining computer hardware, software, printers, audio, video, and other systems for zoo staff and events
  • Installing and upgrading hardware and software, configuring systems and applications to best practices, and documenting processes and procedures.
  • Understanding and using microphones, speakers, video screens, projectors, video monitors, connecting wires and cables, sound boards, and related electronic equipment for events
  • Various system administration responsibilities including managing Active Directory, Group Policy, Office 365 and Exchange Online
  • Assists with cybersecurity initiatives, including patching workstations and endpoint security
  • Develop help sheets and knowledge base articles for end users to reference

Minimum Requirements

Minimum two-year degree with minimum of two years’ experience in relevant area.

Combination of experience and education that provides the necessary skills and abilities will also be considered.

CompTia A+ and Microsoft Desktop Support certification a plus

Hands-on experience with repairing and installing computer equipment and peripherals.

Microsoft Systems experience: Active Directory, Microsoft Office, and Windows 10/11.

Office 365 administration is experience is a plus

Knowledge of Audio-Visual Equipment a plus

 

Senior Human Resources Generalist / HRBP

Senior Human Resources Generalist / HRBP

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to the Toledo community for over 100 years. Come be a part of an organization where you can accomplish impactful work in a well-established organization. We are currently seeking a Senior Human Resources Generalist / Business Partner to join our team and work hand in hand with our company’s goals and mission.

Not only do we foster an exciting work environment, we also offer great benefits such as:

  • Exemplary medical, prescription, vision and dental plans
  • Employer provided life insurance
  • Pension plan with employer match AND contribution
  • Generous paid time off package
  • Education Assistance
  • Toledo Zoo Membership

Essential Job Functions

  • Maintains full and part time job descriptions, as well as determining and implementing job classification requirements, compensation, salary grading and benchmarking
  • Acts as liaison & coordinator for implementation of HRIS system
  • Administers PT/Seasonal “Exit Interview System”; tracks all part-time evaluations, maintains statistical records and integrity of internal systems
  • Consults and advises management on best practices of performance management systems including coaching/counseling, disciplinary steps, and employee evaluations based on internal policies and training initiatives. Conducts internal employee investigations, as needed
  • Assists with recruitment-associated tasks including job verifications, employment offers, scheduling physicals, quarterly evaluations, background checks and regularly scheduled orientations
  • Assists with benefit and leave administration, including benefit renewals, benefit enrollment, benefit changes, FMLA leave, STD&LTD, etc.

Minimum Requirements

Requires a Bachelor’s degree in Human Resources or related field, and a minimum of three years’ experience in Human Resources Specialist or Generalist role. Must have strong employee relation skills, effective oral and written communication skills and computer knowledge. Must have a valid drivers’ license and be insurable by the fleet insurance carrier.

 

Food Services Coordinator

Food Services Coordinator

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to the Toledo community for over 100 years. Come be a part of an organization where you can accomplish impactful work in a well-established organization. We are currently seeking a Food Services Coordinator to join our team and work hand in hand with our company’s goals and mission.

Not only do we foster an exciting work environment, we also offer great benefits such as:

  • Exemplary medical, prescription, vision and dental plans
  • Employer provided life insurance
  • Pension plan with employer match AND contribution
  • Generous paid time off package
  • Education Assistance
  • Toledo Zoo Membership

Essential Job Functions

  • Assist in development and implementation of training programs.
  • Coordinate and supervise all onboarding activities for new team members.
  • Participates in long and short range planning, development and training for Zoo growth.
  • Coordinate with the Recruiting Department in order to recruit, interview and hire qualified staff.
  • Check payroll daily and assist managers with maintaining payroll.
  • Perform all functions of scheduling for Concession and Catering FOH and BOH positions.
  • Maintain availability records, corrective actions, call off records, and all other documentation on a needed bases adhering to Toledo Zoo policies.

Minimum Requirements

Prefer degree in Food Services, HR, Business, or related field and three to five years of experience in food service, or any equivalent combination of education, training, and experience which provides the required skills, knowledge and abilities. Must possess required certification in food service sanitation. Must have a valid driver’s license and be insurable by the fleet insurance carrier.

Part-Time & Seasonal

*NOTE TO APPLICANTS:

PART-TIME

• Requires working flexible hours including weekends and holidays.
• May require working in all weather conditions, the ability to stand for extended periods and walk extensively on Zoo grounds.
• Can work up to 125 hours a month.

Seasonal

• Typically begin in the spring and end in the fall.
• Must be able to work flexible hours including weekends and holidays.
• May require working in all weather conditions, the ability to stand for extended periods and walk extensively on Zoo grounds.
• Can work up to 40 hours a week during their designated season.

Applicants must be at least 16 years old, unless stated otherwise.

In some cases a resume may also be requested.

Food Service Associate

(Part-Time)

Enjoy. Inspire. Educate. Act!

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to our community for over 100 years. Come and be a part of an organization where you can work and have fun at the same time. Our Group Sales team is in search of people who are passionate about learning new things and giving our guests the best possible experience.

RESPONSIBILITES INCLUDE:

  • Assisting the Zoo’s Food Service Department in various outlets that serve food and alcohol with both front of the house and back of the house duties.
  • Duties may also include working a cash register, taking orders, the responsible distribution of alcohol, serving catered events and stocking.
  • Cleaning and organization will be an essential function of this position as well as assisting with food preparation and cooking.
  • Assisting the Manager on other tasks as assigned.

Candidates must be able to take direction, work independently and multi-task. Strong customer service and communication skills are a plus. Work schedules include weekdays, weekends, and can include holidays. Must have the physical ability to work on your feet and be able to walk the Zoo grounds for several hours at a time.

Apply Now

Bartender

(Part-Time)

Enjoy. Inspire. Educate. Act!

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to our community for over 100 years. Come and be a part of an organization where you can work and have fun at the same time. Our growing Food Services team is in search of people who are passionate about learning new things and giving our guests the best possible experience.

RESPONSIBILITES INCLUDE:

  • Displaying high energy and the desire to work in a fun filled, fast paced environment
  • Bartending during events at various sites and concession stands, while operating a Point of Sale system
  • Following all policies and procedures when taking and serving beverage orders, pulling and polishing glassware, inventorying alcohol, and accurately recording usage
  • Setting up multiple bars in multiple areas for events
  • Clearly reading and writing various reports and consumption records.

Work schedules include weekdays, weekends, and can include holidays. Must have the physical ability to lift up to 50 pounds, work on your feet, and be outside in winter and summer elements. Applicants must be 21 years of age. Ideal candidates will have strong customer service and communication skills and general knowledge of food and beverage standards.

 

Apply Now

Inventory Assistant

(Part-Time)

The Inventory Assistant is responsible for handling accurate and efficient levels of inventory to effectively meet the needs of the merchandise department and sustain continuous stock availability for retail sales. This position is part of a team effort to meet the needs of our guests by offering the best, new and on-trend merchandise that supports our conservation efforts along with our global and local community support.

Duties and Responsibilities:

  • Report and analyze accurate inventory levels
  • Create inventory transfers from warehouse, other retail stores and online store
  • Input internal Purchase Orders accurately and report and resolve any discrepancies.
  • Check-in and stock merchandise to maintain adequate inventory levels
  • Generate monthly departmental and annual year-end inventory reports.
  • Respond to vendor calls, emails and follow up on invoices, open purchase orders and back-order items.
  • Communicate all necessary information to fellow team members in a timely manner
  • Assist with annual inventory count
  • Assist in daily retail operations and administration as it pertains to inventory, and other needs within the department
  • Achieve accurate and effective communications and reporting to the merchandise director,   finance, warehouse and merchandise personnel through the buying/inventory process

Requirements:

Must be 18 years or older. Merchandise, inventory/office assistant experience, preferred. Excellent communication and listening skills, ability to learn and execute concepts. Must be able to lift up to 35 pounds, walk/stand for prolonged periods of time and perform work in hot and/or cold weather conditions. Ability to work a flexible schedule, available Monday-Sunday, including holidays. Must have a valid driver’s license.

Apply Now

Cash Control Clerk

(Seasonal)

ENJOY. INSPIRE. EDUCATE. ACT!

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to our community for over 100 years. Come and be a part of an organization where you can work and have fun at the same time. Our Finance team is in search of people who are passionate about learning new things and giving our guests the best possible experience. There is nothing that compares to coming to work surrounded by over 10,000 animals!

TOLEDO ZOO IS LOOKING FOR APPLICANTS WHO:

  • Are successful at achieving goals and going above and beyond
  • Have the desire to work in a fun filled, fast pace and high energy atmosphere
  • Will execute basic math skills and follow finance procedures and guidelines
  • Deliver strong customer service & communication skills
  • Stay very focused and have an excellent attention to detail

(Cash handling and Microsoft Excel experience is a plus!)

RESPONSIBILITES INCLUDE:

  • Balancing register drawers, preparing reports, and data entry for daily deposits
  • Maintaining currency and coin supplies
  • Utilizing various equipment including office technology and counting machines
  • Taking direction and working independently and with a team
  • Maintaining a clean and safe work area

Work schedules include weekdays, weekends, and can include holidays. Must have the physical ability to lift 25 pounds, work on your feet, and be able to walk the Zoo grounds for several hours at a time.

If you are interested in free zoo admission, merchandise and food discounts, amazing employee events, and flexible scheduling, you need to apply today!Apply Now

Warehouse Merchandise Support

(Part-Time)

Enjoy. Inspire. Educate. Act!

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to our community for over 100 years. Come and be a part of an organization where you can work and have fun at the same time. Our Warehouse team is in search of people who are passionate about learning new things and giving our guests the best possible experience.

RESPONSIBILITES INCLUDE:

  • Responsible for sorting, organizing and storing inventory in a systematic manner
  • Ticketing, shelving and fulfilling merchandise orders
  • Maintaining general cleanliness of warehouse
  • Work cohesively with other Warehouse team members

Candidates must be able to take direction and work independently as well as with a team. Strong customer service and communication skills are a plus. Must have the physical ability to work on your feet and lift up to 45 pounds. Applicants must be at least 18 years of age.

Apply Now

Landscape Crew

(Part-Time)

Enjoy. Inspire. Educate. Act!

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to our community for over 100 years. Come and be a part of an organization where you can work and have fun at the same time. Our Horticulture team is in search of people who are passionate about learning new things and giving our guests the best possible experience.

RESPONSIBILITES INCLUDE:

  • Maintains all of the permanent landscapes around the zoo and in exhibits by mowing, weeding, watering, fertilizing, mulching, planting/maintaining annual flowerbeds and raking leaves
  • Maintain ornamental water features
  • Assist in installation and removal of holiday lights for Lights Before Christmas

Candidates must be prepared to actively work outdoors in all elements. Applicants must be at least 18 years of age and posse a valid driver's license. Must have the physical ability to work on your feet and be able to walk the Zoo grounds for several hours at a time.

Apply Now

The Toledo Zoo is an Equal Opportunity Employer, drug and alcohol free workplace and offers a competitive salary and benefits package. Pre-employment screenings required.

Employee Benefits

Full-Time Employees
  • Medical, prescription, vision and dental insurance
  • Short and long term disability plan
  • Life insurance
  • Pension plan
  • Sick days
  • Paid vacation
  • Holidays/bonus days
  • Education assistance
  • Toledo Zoo membership
  • In-park merchandise and food discounts
Part-Time Employees
  • Free Zoo admission
  • Ticket discounts
  • In-park merchandise and food discounts
  • Part-time and seasonal employee events
  • Flexible scheduling

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