The Must Do Zoo
Experience the Must Do Zoo
Behind the Scenes Tours & Experiences
Make your next Zoo visit the most wild one ever by adding a behind the scenes tour to your day*. During this unforgettable adventure you will not only see the Zoo from the keeper perspective, but also learn how we care for your favorite animals!
Please review our policies below prior to reserving a tour.
Questions? Please contact the Zoo’s education department at 419-385-5721 ext. 2042.
*Additional fee applies – not included with Zoo admission
Tour Guidelines and Limitations:
- Tour experiences may vary or be cancelled based on animals’ behavior/needs
- Children under the age of 12 must be accompanied by an adult 16 years or older.
- For the safety of our animals and guests, please follow all staff directions and remain with the tour group.
- Please do not touch and/or feed any animals unless instructed by Zoo staff.
- All tours are walking tours. Wagons and strollers are permitted in public areas, but you will be asked to park them during behind-the-scenes portions due to space. Wheelchairs and scooters are accommodated with advanced notice.
Cancellations & Refund Policy:
- Please contact us to cancel a pre-booked tour. For day of questions, please call 419-385-5721.
- Cancellation 2+ days in advance receives full refund or reschedule.
- Cancellation less than 24 hours in advance receives 50% refund or reschedule.
- Cancellation or “no show” the day of tour receives no refund.